What are the responsibilities and job description for the Customer Service / Account Manager position at Safety First Supply Company?
Company Description
Safety First Supply Company offers a comprehensive range of safety and facility maintenance products to ensure workplace safety and cleanliness. We are B2B company, serving multiple industries including manufacturing, construction, recreation, aerospace and municipalities. Our product lineup includes eye wear, ear protection, gloves, respiratory protection, safety supplies, head gear, fall protection, and ergonomic products. We also provide clothing, instrumentation, facility maintenance products, waste receptacles, and can liners. Our extensive inventory further includes floor and carpet care supplies, chemical and odor control, paper products, skin care solutions, floor maintenance items, matting, utility tools, material handling equipment, and personal care products.
Role Description
This is a part-time, on-site role for a Customer Service / Account Manager based in Broken Arrow, OK. The Customer Service / Account Manager will be primarily responsible for managing customer accounts, ensuring customer satisfaction, and providing excellent customer service. Daily tasks will include handling customer inquiries, account management, sales support, and maintaining effective communication with clients and team members to thoroughly address customer needs and resolve any issues.
Qualifications
- Expertise in Customer Service and Customer Satisfaction
- Strong Account Management and Sales skills
- Excellent Communication skills
- Ability to manage multiple tasks effectively
- Previous experience in a related role is a plus
- Bachelor's degree in Business, Marketing, or a related field is advantageous
- Proficiency with CRM software and Microsoft Office Suite