What are the responsibilities and job description for the PIP Adjuster position at SAFETY INSURANCE COMPANY?
Job Details
Benefits of Working for Safety
Safety Insurance has become one of the leading property and casualty insurance providers in Massachusetts mainly because of our unwavering commitment to independent agents and their customers. Our success is built on a philosophy of offering the highest quality insurance products at competitive rates and providing the best service at all costs.
Through our supportive career, educational and family policies, we enable our employees to be their best. We respect the balance of work and leisure by offering flexible schedules and a 37.5 hour workweek. Safety employees enjoy a positive environment in our convenient downtown office located in the heart of Boston's financial district.
Along with our competitive salaries, we offer a comprehensive benefits package including medical and dental insurance, 100% matching 401k retirement plan, 100% tuition reimbursement and much, much more!
Job Summary
Responsible for the fair and accurate disposition of pending personal injury protection and medical payment claims through investigation, evaluation, settlement or recommendation within the authority level granted by the Territorial Claims Manager
Duties
- Reviews liability in order to control the company’s exposure: reviews assigned claims for PIP and Med Pay policy exclusions such as Workers’ Compensation, alcohol, and criminal intent; identifies possible fraud using established indicators which as prior losses and severe injuries with no physical damage
- Identifies and appropriately reassigns potential BI and UM/UD claims
- Contacts insureds, attorneys, and others in conformance with C.A.R. guidelines to gather required information: sends lost wage forms to employers and requests disability statements as required; schedules IMEs and discusses requirements with providers
- Pays submitted bills according to established procedures
- Answers questions from insureds, claimants, attorneys, and others, and resolves problems within established levels of authority
- Develops and maintains case files that document all actions
- Provides excellent customer service
- Performs other activities as required
Qualifications
- College degree or insurance coursework/experience required
- Superior organization skills and detail orientation required
- Customer service experience required
- Prior PIP experience required.
- Excellent communications skills required
- Ability to work co-operatively within a team environment
