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Client Services Coordinator

Safety Plus, Inc.
Mobile, AL Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/12/2025

Job Description

Job Description

Company Overview

Safety Plus Inc. leads the market as the premier provider of SaaS technology and technology-enabled worksite safety services. Our innovative solutions are revolutionizing the industry, and we're committed to maintaining our position as a leader in the market.

We are on the cusp of revolutionizing the safety landscape with groundbreaking solutions that make safe work efficient and easy. Our commitment to excellence, creativity, and providing customers with new ways to embed safe work practices sets us apart. With a focus on innovation and growth, we provide our customers with cutting-edge technology and exceptional service.

At Safety Plus Inc., we are on a mission that is both compelling and noble. Join us in this vital endeavor and exciting career journey.

Why Choose Safety Plus Inc?

If you are looking for a rewarding career where you can make a real impact, Safety Plus Inc. is the place for you. Join us in our mission to create safer workplaces and protect lives.

  • Innovative Technology : Our proprietary software revolutionizes safety management, providing our clients with real-time insights and solutions.
  • Expert Consulting Services : Our team of experienced safety consultants are industry leaders, providing customized solutions to meet each client's unique needs.
  • Impactful Work : Join a team that is making a difference every day, creating safer environments for workers across industries.
  • Professional Growth : We are committed to the growth and development of our employees, offering continuous learning opportunities and career advancement.

Position Overview

Are you detail-oriented, customer-focused, and looking to play a vital role in supporting safety training operations? As a Client Services Coordinator, you will be responsible for ensuring the smooth organization of the training lab, including processing documentation, coordinating training, and collecting drug and alcohol test specimens.

This position plays a crucial role in delivering high-quality services to our clients. Success in this role requires strong organizational and communication skills to effectively manage client training schedules and ensure accurate specimen collection. Your contributions will align with our mission to provide exceptional client services while maintaining our commitment to quality and impactful results.

Key Responsibilities

  • Coordinate Training – Organize and facilitate in-person and computer-based training courses.
  • Specimen Collection – Collect substance abuse specimens following established procedures and compliance guidelines.
  • Documentation & Compliance – Complete necessary documentation and paperwork associated with services accurately and efficiently.
  • Customer Service – Provide excellent customer service, ensuring a positive experience for individuals undergoing training and testing.
  • Administrative Support – Perform clerical duties such as filing, answering phones, and data entry for reporting test results.
  • Confidentiality – Maintain the highest level of confidentiality when handling sensitive information.

    • Qualifications

    Required :

  • High School Diploma or equivalent.
  • Proficient in Microsoft Office Suite, specifically Outlook and Word.
  • Strong organizational and time-management skills.
  • Excellent customer service and interpersonal communication skills.

    • Preferred :

  • Experience with DOT, FMCSA, and / or working in a medical office setting.
  • Experience working with industrial contractors.
  • Familiarity with employee onboarding procedures.
  • Experience handling drug and / or alcohol collections.

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