Test Lab Supervisor

Role Purpose: The test lab supervisor ensures organizational initiatives, meeting operational goals in relation to safety, quality, on-time delivery of products, productivity, and continuous improvement activities. Essential Functions & Responsibilities: Establishes or adjusts work procedures to meet production schedules. Reports daily on department KPI’s along with other production metrics such as Health & Safety, Quality and 5S audits. Works with the production team to meet on time delivery to the customer. Recommends measures to improve production methods, equipment performance, and quality of product. Responsible for the coordination of test equipment builds as well as ATD integration assembly and testing in accordance with ISO 9001 & 17025. Promoting a safety-first work environment that maintains compliance with all company protocols while adhering State and Federal Laws and Regulations Maintain a cross-trained staff of technicians to maximize flexibility and reduce the impact of employee outages. Manages departmental performance measures and provides regular progress reports to management. Provide support to the engineering group as needed for prototyping, formulating/conducting test plans and DOEs. Ensures preventative maintenance tasks and equipment calibrations are performed in a timely fashion and in accordance with established protocols. Ensure work instructions are up to date and staff properly trained in a timely manner. Responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; performance reviews; coaching employees; problem and conflict resolution. Other duties as assigned. Other Significant Role Requirements:    Language Skills Ability to read and interpret documents such as blueprints, safety rules, operating and maintenance instructions, routers, and procedure manuals.  Ability to present information verbally to subordinates, supervisor, co-workers and in groups.   Reasoning Ability Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.   Physical Demands  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands.  The employee frequently is required to sit and reach with hands and arms.  The employee is occasionally required to stand and walk.  The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds.   Customer Focus: This is a highly visible position with a critical impact on the company’s future.  Internal and external contacts include all levels of employees within the company, division management, consultants, and other professional business contacts within the industry.  External contacts are key to the effective execution of the objectives of the company.  Success in this area is vital for the development of the existing and future business.   Supervision: Yes   Critical Competencies: Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyses information skilfully; develops alternative solutions; works well in-group problem solving situations; Uses reason even when dealing with emotional topics. Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; benefits organization through outside activities; supports affirmative action and respects diversity. Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments. Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; responds well to questions; demonstrates group presentation skills; participates in meetings. Written Communication - writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.   Education and/or Experience: High school diploma or equivalent is required. Associate degree or equivalent from two-year college or technical school; or six months to one-year related experience and/or training; or equivalent combination of education and experience. 5 years previous supervisory and practical work experience within a manufacturing facility. Training in ISO-17025 (Testing and Calibration Laboratories) preferred.