What are the responsibilities and job description for the SAP EWM Specialist position at Safilo?
Company Description :
With more than 4,000 team members, the Safilo Group is a worldwide leader in the premium eyewear market in the design, production, and distribution of sunglasses, optical frames, sports helmets, goggles, and sports glasses. With an International presence through 30 owned subsidiaries in primary markets- in America, Europe, and Asia and exclusive distributors.
General Summary :
This role serves as the primary point of contact for the operational management of the SAP EWM (Extended Warehouse Management) information system and its legacy systems within the Supply Chain function. As a member of our SAP basis team, you will play an important role in supporting our organization's mission-critical business processes.
This position involves overseeing and coordinating operational activities, managing interactions with ICT teams and external system integrators, and ensuring smooth system operations across SAP and related legacy systems.
Essential Job Functions :
- Coordinate daily operational tasks, including control activities, checklist monitoring, and progress reporting.
- Interact regularly with ICT teams and external system integrators for system maintenance, upgrades, troubleshooting issues, enhancements, and implement proactive measures to prevent downtime.
- Investigate the root cause of incidents and initiate actions to improve or correct the situation.
- Monitor and manage RFC queues, system messages, and data / process integrations.
- Operate and verify processes on legacy systems related to SAP, ensuring the completion of interdependent tasks, such as printing workflows, EDI communications, mechanical automation, and systems for picking, packing, and transport organization.
- Oversee system upgrades, including planning and coordinating testing activities with stakeholders.
- Prepare and execute test plans to validate system changes and ensure seamless implementation.
- Drive process improvements and efficiency initiatives within the SAP EWM system and associated workflows.
- Ensure proper follow-up on operational issues and escalate as needed to relevant teams.
Knowledge, Skills, and Abilities :
Education and Experience :
This job description is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by managers / supervisors as deemed appropriate.
Safilo / Smith is a warehouse environment where exposure to dust, dirt, heat, cold, and noise occurs. This warehouse is not climate controlled.
