Applications Engineer

Our Technology:

Safran Federal Systems provides Resilient PNT solutions and custom engineering services to U.S. Government agencies, defense organizations, and their contractors. Safran Federal Systems is authorized to work on the full spectrum of U.S. Government classified and unclassified projects, in addition to supporting strategic partnerships for key defense PNT technologies.

The Opportunity:

We are seeking a results-driven Applications (Sales) Engineer to join our team. This role is pivotal in driving our success in selling, implementing, and supporting our assured PNT and GNSS simulation products. The ideal candidate will be a strong technical player with great people skills and a drive to learn and succeed.  Any background in demonstrating, integrating, and testing technical solutions while collaborating with sales, service, and support is highly desirable. The right candidate is more important than any specific skill, so if you think you may be a fit for this, please do apply. 

Job Responsibilities:

Sales, Implementations, and Support: Provide technical assistance for sales activities, including implementations and escalated customer service issues related to Assured PNT and GNSS simulation products. Collaborate with Sales, Field Service Engineers, and Product Management to ensure seamless deployments and timely resolution of complex challenges.

System Architecture and Analysis: Understand and clearly articulate the architecture and components of navigation, simulation, and timing systems. Use industry-standard equipment, tools, and in-house software (e.g., Panacea) to validate multi-sensor fusion PNT scenarios. Define and utilize key metrics to evaluate performance, reliability, and accuracy of PNT systems.

Integration and Troubleshooting: Lead hands-on integration and testing efforts with software and hardware designs to verify system performance, reliability, and compliance. Apply knowledge of GPS/GNSS, timing signals, and simulations to address customer needs—whether in sales engagements or resolving configuration issues. Perform system integration activities for PNT hardware, assessing the impact of various sensor configurations on overall navigation solutions.

Customer Engagement and Escalation: Serve as a primary escalation point for critical technical engagements, such as complex troubleshooting, Proof of Concept (POC) initiatives, and high-stakes demonstrations. Stay “customer-ready” by maintaining both technical and sales acumen, participating in the sales cycle, and collaborating with Customer Support to ensure successful outcomes.

Product Demonstrations and Market Intelligence: Organize and deliver product demonstrations and training sessions for current and prospective customers, as well as new team members. Attend conferences, seminars, and client meetings to promote products and services, while gathering competitor insights and market intelligence. Oversee the development of technical assets—such as demo environments, POC frameworks, and enablement materials—to enhance both internal and customer-facing resources.

Cross-Functional Communication: Build strong relationships across internal departments (Sales, Engineering, Product Management, Customer Support) to execute on customer requirements and foster a collaborative environment. Capture and relay customer insights to Product Management, influencing roadmap decisions and contributing to continuous product improvement.

What you bring to Safran Federal Systems:

• Bachelor’s degree in engineering, computer science, or a related field, or equivalent education or experience
• Minimum 2 years of experience in a customer-facing technical role (e.g., Applications Engineering, Sales Engineering, Field Support), preferably within GNSS, APNT, or simulation domains
• Ability to obtain and maintain a secret level security clearance.  An active clearance is preferred but not required.
• Proven proficiency in GPS/GNSS receivers, simulators, inertial navigation fundamentals, and oscillator holdover timing (preferred)
• Experience with lab environments, hardware testing, and multi-sensor PNT integration
• Strong background in conceptualizing, planning, and delivering technical solutions, along with familiarity in Python or C/C (preferred)
• Ability to innovate, independently manage tasks, and collaborate effectively in a team setting
• Excellent communication skills for interfacing with diverse audiences and driving technical discussions
• Familiarity or experience with defense industry processes, requirements, and security protocols (preferred)
• Willingness to travel, up to 20% within the USA, to support on-site demonstrations, integrations, trade shows, and customer engagements
• Must be able to remain in a stationary position 50% of the time.  
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
  

About Safran Federal Systems:

Safran Federal Systems has been awarded as a Winner of the Rochester Metro Area Top Workplaces 2024 Award.  

As part of the Safran group, we deliver advanced, assured PNT (Positioning, Navigation, and Timing) solutions to U.S. Government agencies and defense organizations. Through our acquisitions of Orolia (now Safran Trusted 4D) and Talen-X, we have expanded our portfolio and capabilities, allowing us to better support mission-critical requirements for our customers.

Because we operate as a proxy-regulated company, free of Foreign Ownership, Control, or Influence (FOCI), we are approved to work on the full spectrum of U.S. Government classified and unclassified projects. We are committed to equal employment opportunity for all qualified applicants, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Note: This job description is not intended to list every responsibility, duty, or requirement of the position. Duties, responsibilities, and activities may change at any time

Salary : $60,000 - $95,000