What are the responsibilities and job description for the MRO Engine Owner - San Antonio, TX position at Safran?
Job description
The Engine Owner manages the maintenance of the engines and engages all the stakeholders (from different functions and sites) to fulfill the commitment towards the Customer Team in terms of TAT and cost from engine removal until ready-to-install.
As such, he/she is responsible for anticipating shop visit scenarios, managing associated risks as well as consolidating the solution that allows, throughout the maintenance activities, to meet the objectives of the shop visit in terms of Customer satisfaction, TAT and costs, and having them validated.
Requirements include but are not limited to:
Your job consists of:
- Has a complete vision of the engine maintenance operations flow and takes all decisions and actions necessary to fulfill the commitment to the customers and to the shop's production planning.
- Reports on the maintenance operations evolutions to the internal and external stakeholders. He/she is the prime interface for any questions from leadership as to engine status and is accountable for raising critical items/help needed to program team / leadership.
- In the event investigations or sick bays are required, he/she ensures that the decisions taken are in line with the commitments made in terms of TAT and cost.
- Ensure initial workscope and extension are compliant with the process and program's guidelines.
- Act as the industrial operations representative within the Customer Team. He/she is the main interface between the customers and the shop. He/she makes sure that the shop receives and reports all the information needed.
- Organize Customer visits in shop.
- Validate industrial gates are passed.
- Track invoicing delays and quality standard compliance in line with contract obligations.
- Drive Risk analysis and associated mitigation plan for wing-to-wing maintenance operations.
- Drive the engine maintenance costs and therefore contribute to the contract profitability optimization.
- Follow up commercial disputes and ensure resolution with customers.
- Based on lessons learnt, works best practices to allow quick and smooth hand-offs among several stakeholders.
Complementary description
Location & Reporting:
This position is open in Cincinnati, Ohio / Dallas or San Antonio, Texas / Atlanta Georgia. You will report to US Regional Offload MRO Operations Manager.
Job requirements
- Highly effective communication and project management skills
- Strong organizational and time management skills
- Computer Skills – Microsoft Word, Excel and Powerpoint
- Self-starter with ability to work under pressure to deliver targets on time
- Cross-cultural experience and ability to work in different cultures with successful outcome
- Able to work independently, meet tight deadlines and work under pressure with minimum supervision.
Required Education:
- Bachelor of Science degree from an accredited institution in Engineering
- English native or close to native to communicate with suppliers
Required Experience:
- Minimum: 5 years in operations, engineering or customer service in Aerospace Industry.
- Preferred: 8 years in operations, engineering or customer service in MRO Aerospace Industry
- Technical knowledge on aircraft engines
Specificity of the job
- Business trips up to 25% of your time or what's required to manage crisis or critical issues.
Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 92,000 employees and sales of 23.2 billion euros in 2023, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran undertakes research and development programs to maintain the environmental priorities of its R&T and innovation roadmap.
Safran is in the 1st place in the aerospace and defense industry in TIME magazine's "World's best companies 2023" ranking.
Bachelor's Degree
More than 5 years
