What are the responsibilities and job description for the Home Care Coordinator position at SAFREST?
Job Title: Home Care Coordinator
Responsibilities:
- Scheduling: Coordinate caregiver schedules, match them with clients based on skills and preferences, manage records, address scheduling conflicts, and ensure client satisfaction.
- Recruitment and Onboarding: Prepare materials, conduct orientations, ensure legal compliance, and enroll new hires into the system.
- Support: Provide feedback, conduct performance evaluations, and participate in retention activities for field staff.
- Team Support: Assist team members, handle on-call duties, and attend office meetings and events.
- General Duties: Answer phones, greet visitors, generate correspondence, and maintain knowledge of policies and industry standards.
Requirements:
- 2 years of experience in using HHA Exchange.
- Experience in onboarding, scheduling and reception is required.
- Strong communication and organizational skills.
- Knowledge of office management and basic accounting.
- Proficient in MS Office and office software.
- Home care or customer service experience highly preferred.
- High school diploma required; some college is a plus.
