Property Manager (New Jersey)

About the Company

Sagard Real Estate is a real estate investment advisor and operator providing investment management services throughout the U.S. including acquisitions, asset management, development and property management for our investors. With $5.3B in assets under management, our clients invest through separately managed accounts and commingled funds.

Sagard Real Estate is based in Denver with regional offices in New York City, Charlotte, Los Angeles, San Francisco and Austin metro areas.

For more information, visit www.sagard.com/realestate.

Attention Recruiters: The position is handled internally and does not require staffing assistance. In the event staffing assistance is needed, an approved staffing agreement will be required before candidates are considered.

About the Role

The Property Manager position reports to the Director, Property Management. This role coordinates and manages the fiscal, administrative, and physical operations of a property or set of properties.

Key Job Duties

Accounting:

• In-depth knowledge and experience in all aspects of MRI and the accounting process.
• Calculate all tenant charges and work with accounting to get charges posted.
• Review monthly rent-ups for accuracy.
• Distribute monthly billings/tenant rent statements if not sent directly from MRI.
• Track and collect delinquencies, including the charging of late fees and interest.
• Prepare monthly reports, including accruals, property summaries, budget variances, re-classes, and strategies for collection of receivables.
• Prepare payables by coding invoices in AvidX, check for accuracy, obtain approval(s)..
• Develop operating and capital budgets that reflect the investment objectives for operating the property.
• Timely invoice all construction management fees for TI and CapEx projects in accordance with the property management agreement.
• Prepare operating expense forecasts and reconciliations.
• Create lease abstracts, provide lease abstracts to accounting for lease input into MRI, review for reminder items (mid-lease term action items).
• Work with the accounting department with all requests as needed.
  
  

Operations:

• Direct the day-to-day activities of loss prevention, risk management, safety/security, maintenance and other property operations.
• Ensure that property management services are provided in compliance with the property management agreement, policies, procedures, regulations and contractual obligations and standards
• Constantly strive for improvements in work process and results to better meet owners' expectations.
• Administer leases including analyzing lease clauses, enforcing tenant compliance and performing landlord obligations.
• Conduct regular property inspections to ensure property is clean, operating properly, and any new items addressed by the appropriate staff or vendor in accordance with agreed procedures.
• Conduct regular inspections of vacant spaces and provide any necessary support for leasing efforts.
• Engage, contract, and supervise all vendors, service providers and goods/services required to maintain the asset up to company standards and consistent with the investment strategy.
• Forecast and manage replacement of major capital expense items including HVAC system, roof systems, parking lot surfaces, etc.
• Manage tenant improvement and building capital projects for owner. Review construction documents for accuracy and viability. Develop RFP's, qualify and analyze bids, keep accurate project records, and perform detailed cost accounting. Monitor construction progress and conformity to plans and specifications.
• Maintain and keep current, all tenant and vendor certificates of insurance using IMPAK, or distribute to appropriate staff.
• Oversee all aspects of the card access system. Handle all tenant and vendor requests relating to building/parking access cards, or distribute to appropriate staff.
• Review all parking reports for accuracy.
• Develop a network of emergency services and 24/7 property coverage, tenant and staff emergency procedures, and crisis communications plans.
• After tenant move-in, ensure all commencement letters are signed and updated in MRI.
  
  

Tenant Relations:

• Create a good working relationship with the tenants, understand their business and needs and be able to proactively address any issues/concerns to ensure customer satisfaction at all times.
• Handle all calls regarding maintenance, cleaning or any problem with tenants or vendors that may arise, or distribute to appropriate staff.
• Ensure the prompt and satisfactory resolution of work orders and maintenance requests.
• Review work order reports for recurring issues and address with engineer.
• Assist Leasing Agents as needed.
• Coordinate all tenant move-ins, including keying, mailbox access, building access cards, and tenant welcome handbook.
• Direct the preparation and organization of all applicable tenant events, including welcome gifts, lobby events, food trucks, fire warden training, fire drills, etc.
  
  

Supervisory Responsibilities:

• Direct, develop, motivate and evaluate all personnel.
• Liaise with other disciplines/departments within the company to provide a team approach to the management of the properties.
• Provide support to property team with transitions, orientations, Sagard Real Estate's policies and procedures, expectations, and other on-boarding needs.
• Conduct annual performance reviews and quarterly check-ins with all administrative and engineering personnel and make salary increase and bonus recommendations.
• Keep abreast of new technologies, best-practices, systems and procedures related to property management through membership and participations in professional, industry/trade and civic organizations
  
  

Education and Experience Required

• High school diploma or equivalent required. Advanced degree desired.
• Minimum 2 years experience in property management preferably working with the following:
• AvidX Software
• MRI Accounting Software
• Impak Building Software
• More than one commercial property type (Industrial, Office, Retail)
  

Knowledge, Skills, and Abilities

• Advanced ability to be a self-starter
• Exceptional judgment
• Demonstrated ability to adhere to high accountability standards
• Ability to manage a multi-person staff
• Ability to demonstrate adaptive skills to any environment
• Exceptional ability to support a team with a team-oriented attitude
• Ability to thrive in an entrepreneurial environment
  
  

Starting Base Salary Range: $90,000 to $120,000 Annually

Posting Date: January 22, 2025

Posting Expiration Date: February 7, 2025 (Date may extend if not filled)

The starting salary for this position is an estimate, based on potential employee qualifications, operational needs and other considerations permitted by law. Actual salaries will vary and may be above or below the stated range based on various factors including, among other factors, location, education and training, experience, internal pay alignment, and performance. A potential new employee's salary history will not be used in compensation decisions. Many candidates' compensation will start in the bottom half of the stated range. This role is also eligible to participate in a merit-based annual bonus program, health, vision, and dental insurance plans, long and short-term disability, 401K plan, and PTO. This information is provided in connection with the Colorado Equal Pay for Equal Work Act, and similar requirements in California and New York. Positions located outside of these states may or may not necessarily receive the same compensation.

Sagard Real Estate Employee benefits include:

• Flexible Time Off
• 401k Matching Program
• Competitive Medical, Dental and Vision plus FSA and HSA options
• Paid Caregiver Leave Benefits
• Commuter Pre-Tax Savings Program (Parking and Mass Transit)
• College Tuition and Continuing Education Reimbursement
• Mentorship and Leadership Development Opportunities
• Paid Social and Engagement Events Throughout the Year
• And More
  
  

Sagard Real Estate's Commitment to Diversity, Equity, and Inclusion is evident and continuously showcased from dedicated workgroup efforts and programming for recruitment, inclusive culture, retention, and training initiatives throughout our organization. To learn more about Sagard's ESG initiatives and how our DEI efforts support, visit sagard.com/responsibility.

Sagard Real Estate's Commitment to Applicants is evident with no discrimination in our recruitment process due to race, color, disability, creed, gender, sexual orientation, gender identification, age, religion, national origin, citizenship, marital status, veteran status, or any protected category by local, state or federal laws.