What are the responsibilities and job description for the Office Manager position at Sage Garden Cafe?
Landscape Office Manager
We are seeking a detail-oriented and customer-focused Landscape Office Manager to join our team in Frankfort, Kentucky. This position is initially part-time (approximately 30 hours per week) with the potential to become full-time for the right candidate.
Job Description
The Landscape Office Manager will play a crucial role in supporting our landscaping division, coordinating projects, and serving as a primary point of contact for customers. This mostly indoor, desk-based position requires excellent administrative skills, technical proficiency, and strong customer service abilities.
Key Responsibilities
- Manage project logistics: Schedule landscaping jobs, coordinate with utility companies, subcontractors, and general contractors
- Handle customer communications: Conduct initial consultations, communicate estimates and invoices, and manage client relationships
- Perform administrative tasks: Use point of sale and industry-specific software to generate estimates and invoices
- Support sales process: Contact leads, conduct landscaping questionnaires, and coordinate with design team on project timelines and estimates
- Manage financials: Oversee client payments, payment terms, and serve as a liaison between clients and the design team
Required Skills and Qualifications
- Strong administrative and organizational skills
- Proficiency with computers, including Microsoft Office suite and ability to learn industry-specific software
- Excellent verbal and written communication skills, with strong phone etiquette
- Experience in customer service and ability to handle financial discussions professionally
- Comfort with multi-tasking and managing various projects simultaneously
The Ideal Candidate
We're looking for someone with an entrepreneurial spirit who is eager to grow with our company. While not required, any of the following skills or experiences would be valuable assets:
- Marketing or creative background
- Knowledge of architectural drafting or landscaping
- Basic accounting or bookkeeping skills
- Familiarity with programming or database management
These additional skills could open up opportunities for growth within our organization, potentially leading to involvement in other areas such as marketing, landscaping, or our nursery and garden center operations.
Training and Development
The position will begin with training in our retail environment to familiarize you with our point-of-sale system and overall operations. We are committed to providing ongoing learning opportunities to help you succeed in this role.
Location and Hours
- Location: 3690 East-West Connector, Frankfort, Kentucky, 40601
- Hours: Part-time (approximately 30 hours per week) with potential for full-time
Job Types: Full-time, Part-time
Expected hours: 25 – 40 per week
Benefits:
- 401(k)
- Employee discount
Schedule:
- Day shift
Work Location: In person
