What are the responsibilities and job description for the IVR/ Chatbot Developer position at Sage IT Inc?
Job Details
Alternate Job Title: IVR Chatbot Developer (Genesys focus) level 3
Location: Hybrid- Newark, NJ
Duration: 9-12 mo.
Advanced understanding of IVR technology and related telecommunications devices, networks, software, and systems. Experience with management and development of speech recognition systems and grammars? Experience in implementing third party integration like AWS Lambda (NodeJS and/or Python), Lex, Amelia, Polly, and CRM (Salesforce) etc. Google CCAI Web service, API and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST) Software development in an object orientated programming language; ability to design, develop and support advanced IVR applications.
Thanks
Abhinov Dara
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