System Administrator(Cisco,A/V, Video,CUCM 11.x )

Note:

Cisco Collaberation

CUCM 11.x 

hese are some of titles used by for this role- Unified Communications Engineer

Cisco Collaboration Engineer

Audio/Visual (A/V) Systems Engineer

Video Conferencing Specialist

Unified Communications Specialist

Collaboration Support Engineer

A/V and Unified Communications Technician

Network and Unified Communications Engineer

Cisco UC Support Engineer

Collaboration Solutions Engineer

Technical Support Engineer – Unified Communications

A/V and Conferencing Engineer

Network and Collaboration Specialist

Collaboration Technology Specialist

UC Systems Analyst

Job role: Application Administration - System Administrator II

Location: 650 Newport Centre Drive, Newport Beach, CA 92660, USA

Qualifications:

•            Excellent academic achievement and experience equivalent to a four-year college degree in Computer Science, Electronics or a Cisco Collaberation related field.

•            Strong working knowledge of A/V, Video Conferencing, Networking, and Unified Collaboration System Technologies

•            Requires analytical and technical skill to troubleshoot equipment, diagnose, and resolve issues.

•            Possess the mentality to provide "white-glove" level service by telephone, email, and in person.

•            Basic understanding of VMWare and virtualization technology

•            Experience with Cisco Unified Communications Manager 11.x or above

•            Basic understanding in layer 2 and 3 Cisco route/switch technologies

•            Proficiency in common office productivity software such as Microsoft Office, Lucid Charts, and Service Now

•            Must be organized, and work within a team environment, capable of earning trust from all levels of management and present a professional image.

•            Must be flexible to meet emergency deadlines that may fall outside of normal work hours, and must be a good crisis manager and work well under pressure.

•            Must possess elite time management skills to support a large capacity of users.

•            Motivated self-starter that requires minimal direction and is able to prioritize and organize their workload

•            Dependable and responsible contributor committed to excellence, capable of learning new products and technolog

Abilities preferred

•            CCNA or higher Route Switch and/or Collaboration Understanding of WAN/LAN Topologies Basic Wireless Protocols, and support CTS certification