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Information Technology Specialist

Sage Oak Charter Schools
Redlands, CA Full Time
POSTED ON 2/10/2025
AVAILABLE BEFORE 5/8/2025

NECESSARY MATERIALS FOR APPLICATION :

  • Letter of Introduction
  • Resume
  • Letters of Recommendation- Two (2) current, professional letters (at least one from a direct supervisor

Information Technology Specialist

Job Description

Reports To : Information Technology Systems Manager

FLSA Status : Non-Exempt

School Classification : Classified

Pay Schedule : Range 3 ($26.58- $34.94)

Work Schedule : 12 months

Location : Onsite and Remote Office

Position Summary : Under the direction and supervision of the assistant director of information technology, the information technology specialist will perform a variety of tech and computer-related duties to assist in school-wide technological operations. This is subject to assisting personnel and students with information technology needs, supporting in-school device setup, maintenance and repair, performing general office, clerical and record-keeping tasks, and other related duties as instructed. The Information Technology Specialist will make the schools' software, hardware, and networks more safe and efficient, optimize the performance and security of school devices, and keep the schools' website well maintained and up to date.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

Information Technology

  • Manages the school's devices in an organized and up to date system
  • Provides and arranges technology to assigned teachers and staff
  • Records all technology to assigned teachers and staff
  • Executes acquisition plans for new technology
  • Institutes protocols for the use of IT across departments and projects
  • Researches and provides advice on the most suitable IT choices
  • Provides technical support or training for systems and networks
  • Acts as a link between end users and higher level support
  • Installs and configures software and hardware (printers, network cards, etc.)
  • Installs and maintains security software
  • Instructs computer users on security
  • Ensures networks are free of breaches including all "cloud" networks and G-suite email quarantine administration
  • Monitors system and network performance
  • Performs troubleshooting, repairs, and data restoration
  • Acts as webmaster for the school website and keeps website well maintained
  • Performs maintenance activities (e.g. backups)
  • Maintains licenses and upgrade schedules
  • Collaborates with other professionals to maintain standards and functionality
  • Creates, organizes, and distributes school provided subscription licenses to students and teachers
  • Researches technology, software, and community providers as needed
  • Organizes and digitizes the school's resource library
  • Creates summative reports as needed
  • Assists with the implementations of technology tools to measure and report operational metrics
  • Oversees other IT, tech, or AV (Audio / Visual) projects as assigned
  • Assists with IT procedures for departing staff
  • Ensures the maintenance of all unused technology
  • Staff and Student Support

  • Supports and troubleshoots with staff as needed
  • Advises and assists teachers and staff with technology device repairs
  • Supports the mission and vision of the school in all job functions by supporting, students, parents, and staff
  • Other Duties

  • Responds to non-urgent communication within 24 school hours and urgent communication within two school hours
  • Documents and refers to the school's management all formal disciplinary actions involving students; supporting management with addressing and resolving complaints from students and parents in a timely manner; ensuring compliance with the provisions of California Penal Code Section 11166 (Child Abuse and Neglect Reporting Act)
  • Perform other duties as assigned
  • QUALIFICATIONS GUIDE

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required.

    Education & Experience :

  • Minimum Associate in Information Technology degree or related field or comparable combination of education and skills necessary to perform the functions of the Information Technology Coordinator position
  • Bachelors or Arts or Sciences in information technology or computer science is preferred
  • Four (4) years of related experience preferred
  • Experience in network management and help desk support is appreciated
  • Other Qualifications :

  • State and federal fingerprint clearance (LiveScan) to work with students (Ed. Code 44237). No prospective employee can report to work without this clearance being received and the Human Resources Manager notifying the immediate supervisor of this clearance.
  • Proof of a clear TB Tine test or signed Certificate of Completion dated within the last 60 days (Ed. Code 49406) upon employment and thereafter updated every four years
  • Hold and maintain a valid California Driver's License; proof of automobile insurance; and full time use of a dependable automobile that is insured pursuant to California regulations.
  • Knowledge :

  • Basic computer and technology literacy :
  • Operate office equipment including a calculator, copier, fax machine, computer and assigned software
  • Google docs, Google spreadsheets and other online collaboration tools to send and receive information
  • Basic arithmetic calculations
  • Intermediate / advanced technology literacy :
  • Solid knowledge of IT systems and applications
  • Understanding of TCP / IP protocols and LAN / WAN configuration
  • Ability to troubleshoot and repair issues
  • Certification (CompTIA Network , CompTIA Security etc.) is a plus
  • Acquired Skills :

  • Conflict resolution
  • Record-keeping techniques
  • Methods of collecting and organizing data and information
  • Abilities :

  • Embraces Sage Oak's core values
  • Maintains integrity at all times
  • Works independently with little direction
  • Maintains developed, clear communication and interpersonal skills that maintain a respectful, professional, and courteous manner
  • Maintains flexible and adaptable mindset
  • Demonstrates sensitivity to individual differences and cultural backgrounds
  • Maintains confidentiality of sensitive and privileged information
  • Follows established procedures and meets all established deadlines
  • Allocates time and resources effectively
  • Understand complex, multi-step written and oral instructions
  • Physical Demands :

    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Hear and speak to exchange information
  • Dexterity of hands and fingers
  • See to read a variety of materials
  • Bend at the waist, kneel or crouch
  • Sit or stand for extended periods of time
  • Lift objects up to 50 pounds with or without assistance
  • Work Environment :

    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Office environment
  • Noise level is generally moderate
  • Meetings conducted in public and private settings
  • Indoor and outdoor in varying temperature
  • Employee must have available transportation and be able to drive up to 100 miles in a day
  • The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions and perform any other related duties as assigned by their supervisor.

    EQUAL OPPORTUNITY :

    Employer is an equal opportunity employer. Recruitment, hiring, and promotion of individuals in all job classifications will be conducted without regard to actual or perceived race (including traits historically associated with race, such as hair texture and hairstyle, including but not limited to braids, locks, and twists), color, creed, actual or perceived gender (including gender identity and gender expression), religion (all aspects of religious beliefs, observance or practice, including religious dress or grooming practices), marital status, registered domestic partner status, status as a victim of domestic violence, assault or stalking, age (40 and over), ethnicity, national origin or ancestry (including language use restrictions), citizenship, physical, intellectual or mental disability (including HIV and AIDS), reproductive health decision-making, medical condition (including cancer or a record or history of cancer, and genetic characteristics), family or medical leave status, sex (including pregnancy, childbirth, breastfeeding or a related medical condition), genetic information, sexual orientation, political affiliation, military and veteran status, use of cannabis off the job and away from the workplace, or any other consideration made unlawful by federal, state, or local laws. It also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. Employer's hiring and employment practices may exclude a candidate from consideration where bona fide occupational qualifications exist.

    Salary : $35

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