What are the responsibilities and job description for the Veterinary Client Care Coordinator position at Sage Pet Hospital?
Are you a dedicated veterinary professional looking to make a meaningful impact on the well-being of beloved pets and their owners? Are you also seeking work life balance, professional development and a supportive work environment? We encourage you to apply to Sage Pet Hospital - a locally and privately owned veterinary hospital located outside of Hendersonville in Laurel Park, NC.
At Sage Pet Hospital, we are more than just a veterinary practice – we're a compassionate community committed to providing exceptional care to our pet companions. Specializing in small animal general practice and urgent care, we blend cutting-edge medical techniques with holistic approaches to ensure the best outcomes for our patients. Our state-of-the-art equipment empowers us to deliver the latest advancements in veterinary medicine, including advanced dentistry, laser therapy, ultrasound, digital x-ray, and more.
What sets us apart is our unwavering dedication to fostering a supportive and nurturing environment for both our clients and our exceptional staff. We believe that when our staff finds joy and fulfillment in their work, it translates to better care for our patients. Our team members are encouraged to explore their passions and interests within the field of veterinary medicine, allowing for continuous growth and learning.
What We Offer:
- Competitive liveable wage
- Paid Time Off and Holidays
- Work/Life Balance with flexible scheduling
- Employee Assistance Program (mental health and legal support)
- Uniform allowance
- Benefits reimbursement
- Continuing education opportunities
- 401k with a 4% match
- Generous pet care discount
Join us in our mission to make a positive difference in the lives of pets and their families. If you're an enthusiastic and compassionate veterinary professional looking for a fulfilling career, apply now to be a part of the Sage Pet Hospital family. Together, we're redefining veterinary care and nurturing both pets and the people who love them.
Discover (or re-discover) your joy in veterinary medicine with Sage Pet Hospital. Apply today by emailing your resume to hiring@sagepethospital.com or visiting us here: https://sagepethospital.com/sage-pet-hospital-veterinary-careers/
Veterinary Client Coordinator (VCC)
- The VCC is the client’s first and last point of contact with our hospital. This individual needs to represent Sage Pet Hospital with confidence, composure and kindness.
- The VCC will be responsible for the smooth and organized flow of our front office. They will greet clients and pets as they enter our hospital, make and confirm appointments, answer phones and direct calls as needed.
- The VCC will rely heavily on our robust and integrative practice information management software (PIMS) to make appointments, pull medical history and client/patient data as needed, take payments, check in appointments, and so on.
- Communication is a key component of this position and individuals in this role should be able to multitask while maintaining control and remain calm under pressure.
- Most importantly, however, a person in this role should find joy in animals and value the pet-owner bond.
- Sage Pet Hospital will provide support for the VCC including training in effective communication, becoming proficient in our PIMS, and basic veterinary terminology and knowledge.
To apply for this role, please email your resume and some information about yourself to hiring@sagepethospital.com.
Job Types: Full-time, Part-time
Pay: $18.00 - $19.00 per hour
Benefits:
- 401(k) matching
- Employee assistance program
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 12 hour shift
- 8 hour shift
- Monday to Friday
Experience:
- Veterinary experience: 1 year (Preferred)
- Customer service: 2 years (Required)
Shift availability:
- Day Shift (Required)
Work Location: In person
Salary : $18 - $19