Opportunity Hub Director

The Opportunity Hub Director plays a strategic role in the success in Sage Intacct Growth across all channels serving the needs of broad internal and external customers. In this role, the Director will lead in operationalizing, scaling, managing and improving the opportunity distribution across North America. The Director will lead a team of individual contributors responsible for opportunity distribution, strategic initiatives, new product launch routing, rules of engagement enforcement, enablement and sales team communications. As a critical part of our continued growth strategies, the Opportunity Hub Director will work cross-functionally to support sales, sales execution and marketing efforts building strong relationships with the VP of Sales, Area Vice President, and Regional Vice Presidents in all verticals.

This is a hybrid role: 3 days/week in office

The Opportunity Hub Director leads a team with 3 primary roles:

1. Lead a team of individual contributors to exceed KPIs, improve customer satisfaction and increase velocity and close rates on qualified leads from Direct and Channel Partners.
2. Lead a scalable routing process, playbook, capacity planning and business infrastructure to ensure accuracy and velocity of opportunity distribution
3. Lead process automation reducing routing steps, system checks and manual steps, streamlining the distribution process

Key Accountabilities and Decision Ownership:

Improve and execute scalable opportunity routing process across Direct and Channel Sales to maximize New Customer Acquisition (NCA)

Recruit, enable and manage an operational team focused on agnostic routing accuracy

Support sales leaders through weekly meetings, QBRs, reporting and project/program launches

Create operations infrastructure team removing sales barriers and scaling sales automation

Drive KPI’s that measure team’s effectiveness, sales impact and revenue contribution

Guide team to instill process discipline, accuracy, adherence to SLAs and execution excellence

Requirements

Bachelor's Degree in Business Administration, Marketing, Finance, or related field

7 years experience in SaaS, sales, sales operations, account management, marketing, or a related field OR equivalent experience.

Ability to manage resources in a matrix organization

Develop and implement plans and objectives for the department in an innovative fashion

Assess and report progress in cross-functional meetings

In depth knowledge of Sage Intacct product and processes

Exceptional communicator, well-versed in communication to individual sales teams through senior leadership.

Experience with Sales and/or Implementation in Global markets

Experience in using sales and customer relationship management tools such as Salesforce, Clari, Sales Navigator, and Hubspot.

Team player that excels in a fast-paced working environment.

Key Performance Indicators:

Execution and results in line with routing SLAs and load balance plans

Reduced ramp time for new hires.

Increased sales productivity including deal velocity.

Increased accuracy.

Your benefits at Sage:

Comprehensive health, dental, and vision coverage

401(k) retirement match (100% matching up to 4%)

21 days paid time off ( 1 floating holiday)

5 days paid yearly to volunteer (through Sage Foundation)

Sage Wellness Rewards Program (flexible ways to use wellness credit and fitness reimbursement)

A library of on-demand career development options and ongoing training offerings

Dig deeper about who we are:

Who is Sage: https://www.sage.com/en-us/company/about-sage/
Life at Sage: https://www.sage.com/en-us/company/careers/
Our Values & Behaviors: https://www.youtube.com/watch?app=desktop&v=vt5JXf-Gwno&feature=youtu.be
How we make a difference: https://www.sage.com/en-us/company/sage-foundation/
Sage Business Cloud - SaaS for Every Business: https://www.sage.com/en-us/products/

The compensation offered will be determined by factors such as location, level, job-related knowledge, education, and experience. Certain provinces in Canada require job postings to include a reasonable estimate of the salary range applicable to the role.

For this role, in those locations, the target salary range for new hires is: $161,277 to $190,000

In addition to base salary, employees will participate in either a bonus plan based on company and individual performance, or a role-based, commission plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. The range listed is just one component of the Sage total compensation package.