What are the responsibilities and job description for the Strategic Account Manager position at Sage?
Job Description
As our Strategic Account Manager, you generate revenue by meeting and exceeding assigned sales goals and objectives within Sage Intacct’s existing install customer base for Strategic Segment customers. Every day, you will achieve success by driving sales through add-on services attachment, upgrades of business care plans, migration to additional Sage products/services, and renewing existing services. To thrive in this role, these goals and objectives are achieved through effective management and coordination with channel partners, Internal Sage teams, and customers in your assignment.
Careers homepage - https://www.sage.com/en-us/company/careers/
Glassdoor reviews - https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htm
LinkedIn page - https://www.linkedin.com/company/sage-software
As our Strategic Account Manager, you generate revenue by meeting and exceeding assigned sales goals and objectives within Sage Intacct’s existing install customer base for Strategic Segment customers. Every day, you will achieve success by driving sales through add-on services attachment, upgrades of business care plans, migration to additional Sage products/services, and renewing existing services. To thrive in this role, these goals and objectives are achieved through effective management and coordination with channel partners, Internal Sage teams, and customers in your assignment.
- Manages renewal process for Accounts and builds strong customer relationships while delivering customer-centric solutions
- Develop and maintain a strategic plan to proactively engage with assigned customers and channel partners consistently.
- Resolve open issues and escalate customer concerns to the appropriate stakeholders.
- Utilize Salesforce to track and maintain accurate records of all activities, close dates, pipelines, and leads.
- Exceed sales quota and maintain a high accuracy in monthly and quarterly forecasting.
- 10 years of account management and successful quota-carrying experience.
- In the top 10-15% sales ranking for your organization.
- Preferred: 7 years experience selling technology solutions, application software, or other financial, business, CRM, or ERP solutions.
- Strong sales acumen and consultative skills to conduct thorough discovery calls and translate them into qualified opportunities that result in a high closure rate.
- Excellent communication skills, both oral and written, that will enable remote sale of products and services, as well as internal information-sharing.
- Organizational skills and computer competency that will facilitate customer and business tracking, follow-up, and team coverage.
- Competitive salaries that landed us in the top 5% of similar-sized companies (according to Comparably).
- Comprehensive health, dental, and vision coverage.
- 401(k) retirement match (100% matching up to 4%).
- 32 days paid time off (21 personal days, 10 national holidays, 1 floating holiday).
- 18 weeks of paid parental leave for birth, adoption, or surrogacy offered 1 year after the start date.
- 5 days paid yearly to volunteer (through Sage Foundation).
- $5,250 tuition reimbursement per calendar year starting 6 months after the hire date.
- Sage Wellness Rewards Program ($600 wellness credit and $360 fitness reimbursement annually).
- Library of on-demand career development options and ongoing training offerings.
Careers homepage - https://www.sage.com/en-us/company/careers/
Glassdoor reviews - https://www.glassdoor.com/Reviews/Sage-Reviews-E1150.htm
LinkedIn page - https://www.linkedin.com/company/sage-software
