What are the responsibilities and job description for the Operations Manager position at Sagebrook Home?
POSITION SUMMARY:
The DC Operations Manager is responsible for the efficient day-to-day operation of the warehouse to ensure the customer expectations are being met with particular emphasis on the management of the warehouse personnel and the implementation of warehouse action plans, streamline processes, performs root cause analysis to eliminate waste, organizes staff and directs all operations in a 500,000 sq. ft. distribution center
ESSENTIAL FUNCTIONS:
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.
Essential Functions:
· Monitor and manage all aspects of the facilities performance, maintaining a high level of awareness of company objectives and standards.
· Ensure the development of procedures for operating and managing staff, equipment and products in an efficient and profitable manner.
· On time receipts, inventory accuracy and timely customer shipments with quality and accuracy are the priorities.
· Establish and monitor performance objectives, productivity and quality standards, and cross-training to ensure that the warehouse staff is highly productive, efficient and flexible.
· Identify areas for continuous improvement in all aspects of the operations to maximize efficiency.
· Must have the ability to determine root cause and implement solutions with corrective action.
· Responsible for maintaining a high level of awareness with checks and balances to maintain inventory accuracies within established standards.
· Conducts and/or supervises cycle counts, regular safety meetings and training, providing a safe and clean work environment within OSHA, MSDS and Company policies and regulations, including forklift operator certification compliance.
· Manager and team will be expected to perform at the highest level of quality and efficiency.
· Manager will be responsible for development of KPI’s (tbd), reporting and managing the business by metrics and performance standards with a bias toward quality and service. Continuous Improvements: Continually refine business procedures and staff training to increase efficiency and company profitability while improving the customer experience
· The selection, professional development and motivation of all operations staff are key responsibilities. Will plan and implement projects, relying on experience and judgment to accomplish goals in accordance with corporate policies and applicable laws. Accurate and timely metric reporting requirements include daily, weekly and monthly operational performance.
POSITION QUALIFICATIONS
Competencies:
· Working knowledge of Microsoft Office applications, preferably Microsoft NAV, ERP systems
· Working knowledge of OSHA, DOT, FDA regulations and the willingness to become certified in one or more of these areas as necessary
· Ability to work in fast paced environment
· Ability to handle changing priorities and use good judgment in stressful situations
· Excellent talent management and team building skills
· Excellent verbal, and written communication skills
· Excellent customer service skills specifically with external clients
SKILLS & ABILITIES
Education: High School Diploma or G.E.D. required. College degree preferred but not required, equivalent experience
Experience:
· Minimum 3 – 5 years supervisory or management experience in shipping, receiving, operations management, inventory control, and logistics is mandatory. Proven experience of root cause analysis and enforcing
· 5 years’ of experience managing an operation with over 150 employees and 10 direct reports, preferably in a warehouse or distribution environment
· 5 years logistics experience in a warehouse setting; Experience with trans loading, cross-docking, replenishment, drayage management, and inland transportation.
Computer Skills: Intermediate-Advanced proficient with systems (i.e.: Microsoft products; warehouse management systems, ERP system etc)
In addition to the above listed minimum requirements, candidates who possess the following skills, experience, and capabilities may receive greater consideration during the evaluation process:
· Bilingual preferred (English/Spanish)
Other Requirements:
· Must be able and available to have the flexibility to work all shifts, including nights, weekends and holidays
· Must be able to lift and move up to 50lbs
Job Type: Full-time
Pay: $65,000.00 - $85,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Ability to Commute:
- Summerville, SC 29483 (Required)
Ability to Relocate:
- Summerville, SC 29483: Relocate before starting work (Required)
Work Location: In person
Salary : $65,000 - $85,000