Administration - Security - Full Time and Part Time

Administration - Security   JOB TITLE:        Security PROPERTY:       The 501 at Mattison Estate   DEPARTMENT:   Administration   REPORTS TO:   Business Office Manager   FLSA STATUS:   Non-Exempt     POSITION SUMMARY: Security is the representative of the community during the nighttime hours, responding to all activity and requests at the Front Desk, greeting all visitors to the community, and handling emergency services. These activities will fulfill the SageLife Mission and demonstrate the We Care Values and the Sage Associate Promise.    OUR WE CARE VALUES    Work as a Team    Exceptional Service Always    Commitment to the Sage Community    Anticipate Residents’ Needs    Respect for Residents, their Families and        Each Other    Exercise Common Sense SAGE ASSOCIATE PROMISE Live the Values Be Welcoming Be Helpful Be Conscientious Be Accountable Be Open Take Pride in My Work & Myself       PRIMARY JOB DUTIES: 1.    Practice The Sage Way and Live the Values – Commit to and demonstrate the We Care Values & Sage Promises ·         Work as a Team – Willingly cooperates, assists others and works collaboratively. Receives feedback and training with an open mind and willingness to improve performance. ·         Exceptional Service Always – Consistently provides excellent service to all residents and colleagues. Demonstrates the “culture of yes” in words and actions. Maintains a professional appearance and demeanor. ·         Commitment to the Sage Community – Understands SageLife’s mission and lives the “We Care” core values. Does whatever it takes to get the job done. ·         Anticipate Residents’ Needs – Ensures that Residents’ needs are met in a timely manner by proactively responding to care and service requests. Be conscientious – take initiative to identify and communicate issues. ·         Respect for Residents, their Families and Each Other – Ensures all interactions with Residents, Family Members, Guests and Colleagues are in a welcoming, caring and non-judgmental manner. Demonstrates fairness, empathy, and compassion in actions and communications with others. ·         Exercise Common Sense – Makes decisions based on SageLife Core Values, within scope of job responsibility and what is best for residents. Takes responsibility for words and actions and takes pride in one’s work and oneself. Demonstrates commitment to excellence, safety and cleanliness. 2.    Responsible for the overnight safety and security of the building. 3.    Monitor security doors, camera system, and alarms. 4.    Lead the response to overnight emergencies--calling 911 and summoning appropriate agencies (police and/or ambulance) and escorting medical personnel.  5.    Answer the telephone, assist visitors, and respond to front desk inquiries. 6.    Keep current with state and facility required annual training. 7.    Perform other duties as assigned.   QUALIFICATIONS: Education: High school or GED equivalent. EMT training preferred. Experience: Two years in a customer service/security role. Skills: Strong organizational and excellent interpersonal and communication skills. Proficient in Excel and Word. Licensures and Certifications: Current First Aid and CPR certifications preferred.       WORKING CONDITIONS & PHYSICAL REQUIREMENTS: Ability to lift/ push/pull/carry minimum of 50 lbs without assistance. Ability to lift/push/pull/carry minimum of 75 lbs with assistance. Ability to hear, speak, bend, stoop, stand, reach, push, and pull as needed. Ability to walk up/down up to seven flights of stairs. Able to sit continuously.   Other Requirements: Able to stay beyond scheduled shift in the event of an emergency or inclement weather.