What are the responsibilities and job description for the Memory Care Director - Senior Living position at Sagelife?
JOB TITLE:
Connections Director
PROPERTY:
Artisan at Hudson
DEPARTMENT:
Connections
REPORTS TO:
Executive Director
FLSA STATUS:
Exempt
POSITION SUMMARY:
The Connections Director is responsible for developing, implementing, and managing the Connections program, enabling memory impaired residents to reach their highest potential and optimal self-care and independence through active engagement and resident directed programs. The Director will coordinate with other departments to ensure the fulfillment of the programmatic needs daily. Programmatic requirements include consultation with families, care givers, health care providers and the full cadre of life influencers to Connections residents. The Connections Director is responsible for ensuring compliance with all aspects of the Special Care Residence Certificate from EOEA, and to ensure the neighborhood is survey ready at all times. This position holds 24 hour on call responsibility for move ins, emergencies, Resident issues, and staffing issues.
These activities will fulfill the SageLife Mission and demonstrate the We Care Values and the Sage Associate Promise.
OUR WE CARE VALUES
Work as a Team
Exceptional Service Always
Commitment to the Sage Community
Anticipate Residents’ Needs
Respect for Residents, their Families and
Each Other
Exercise Common Sense
SAGE ASSOCIATE PROMISE
Live the Values
Be Welcoming
Be Helpful
Be Conscientious
Be Accountable
Be Open
Take Pride in My Work & Myself
PRIMARY JOB DUTIES:
1. Practice The Sage Way and Live the Values – Commit to and demonstrate the We Care Values & Sage Promises
2. Plan and implement a diverse and unique engagement program that supports the Sage mission, resident-directed memory care philosophy, and enhances marketing efforts.
3. Ensure that programming is effectively meeting the needs of all Connections residents by assessing the abilities and interests of each resident, encouraging and developing resident participation and engagement, and routinely evaluating the effectiveness of existing programs.
4. Communicate the Connections memory care program effectively, both internally and externally, to develop interest and support for resident engagement, and also build the Sage brand. Communication will include families, care givers, staff, residents’ physicians and health care team.
5. Supervise the Connections staff, including interviewing, hiring, training, wage/salary administration, performance management, and ensuring consistent application to policies and procedures. Ensure that staff is demonstrating the We Care values and Sage Promise.
6. Provide regular training and support to ensure that all employees are able to engage with memory impaired residents.
7. Review Arial call bell response times and hourly checks. Take necessary actions to ensure compliance with policies.
8. Monitor documentation in point click care and ensure compliance.
9. Participate in ongoing to training
10. Prepare annual Connections department budget and manage departmental performance to the budget.
11. Ensure Connections is appropriately maintained in a safe and dignified environment for the Connections residents.
12. Communicate health care issues of Connections residents to Health & Wellness Director.
13. Keep current with state and facility required annual training, participate in ongoing education to bolster credentials as memory care specialist.
14. Perform other duties as assigned.
QUALIFICATIONS:
Education:
Bachelor’s Degree preferred. Major in gerontology or a human relations field preferred or equivalent experience.
Certified dementia practitioner preferred
Experience:
Minimum of two years in a memory care setting as a department head, or assistant department head, developing and overseeing resident programming and activities.
Experience in assessing residents per state regulations preferred.
Skills:
Demonstrated leadership, organizational and computer skills, and strong interpersonal and computer skills.
Able to naturally engage with families, residents, leadership team, and direct reports—with an approachable attitude, assertive posture and open demeanor.
Able to analyze and evaluate daily operations and adjust proactively for continuous improvement.
Licensures and Certifications:
Current First Aid and CPR certifications preferred.
WORKING CONDITIONS & PHYSICAL REQUIREMENTS:
Ability to lift and carry 50 pounds and exert 50 pounds of force.
Able to bend, kneel, squat, stand, and stoop as needed.
Able to safely transfer a resident to/from a wheelchair.
Able to walk up/down 4 flights of stairs.
Other Requirements:
Must be at least 21 years of age.
Participates in Manager On Duty rotation.
Able to stay beyond scheduled shift in the event of an emergency or inclement weather.
Must be of good moral character and must never have been convicted of a felony.
No person working in a Residence shall have been determined by an administrative board or court to have violated any
local, state, or federal statute, regulation, ordinance, or other law reasonably related to the safety and well-being of a
Resident at an Assisted Living Residence or patient at a Health Care Facility
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