What are the responsibilities and job description for the Automotive Technician position at Sager Electronics?
We are a growing, customer-focused company with over 400 dedicated employees across North America. As we continue to expand, we are excited to open a new location in Fort Worth, Texas. We're looking for a skilled Desktop Service Technician to join our team and help us maintain exceptional IT support and service for our employees. If you're passionate about technology, problem-solving, and providing top-notch customer service, we invite you to be part of our exciting journey.
Responsibilities :
- Answer Help Desk line and email inquiries, promptly addressing technical issues.
- Review, evaluate, and resolve incoming service requests.
- Provide desktop hardware and software troubleshooting over the phone, in person, or remotely.
- Install, configure, test, and troubleshoot corporate applications on both new and recycled hardware.
- Diagnose and troubleshoot desktop hardware issues down to the component level and initiate repairs as necessary.
- Help maintain up-to-date corporate hardware and software inventories.
- Perform user account administration tasks.
- Assist in analyzing data to predict future IT operations load requirements.
- Plan, schedule, and oversee non-complex IT projects.
- Train end users on proper desktop hardware and software use.
- Prepare written and oral status reports on assigned projects.
- Make recommendations regarding hardware and software acquisitions to improve performance and service.
Qualifications :
Why Join Us?
At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect :
Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence® business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-add Custom Solutions Center in Lewisville, TX. To learn more about us, visit www.sager.com
ITAR : This position requires the use of information or access to hardware that is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., Green Card Holder), Political Asylee, or Refugee.
Sager Electronics is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, sex (including pregnancy), sexual orientation, gender identity, age, national origin, religion, physical or mental disability, veterans status, genetic information, or any other characteristic protected by law.
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