Inside Sales Representative, eSales

Job Description

Job Description

At Sager Electronics, we are seeking a motivated Inside Sales Representative to join our dynamic team in Middleboro, MA. As an integral part of our collaborative, customer-centric environment, you'll help drive sales growth while providing exceptional support to both new and existing customers. As an Inside Sales Representative in eSales, you will collaborate with sales, suppliers, and corporate teams to manage quotes and orders, considering competitive landscapes and leveraging our inventory and buying strength to meet both corporate and customer expectations. With over 400 employees spanning North America, Sager Electronics offers a robust support system and the opportunity for personal and professional growth.

Responsibilities :

• Assist existing or potential web customers with inquiries related to website processes, account setup, pricing, delivery, order status, quotes, and return authorizations.
• Identify common web customer experience issues and escalate to the appropriate parties to enhance website functionality and efficiency.
• Develop a strong understanding of PeopleSoft and its application in quoting, order entry, account management, and customer satisfaction.
• Collaborate with marketing and purchasing to support customer sales, order fulfillment, and product profitability growth.
• Gain knowledge of warehouse schedules and capabilities to ensure efficient order management and customer satisfaction.
• Manage active quotes and enter significant ones into the quote funnel throughout the business day.
• Participate in ongoing training to enhance customer and product knowledge through seminars, vendor training, and customer interface.
• Achieve target profit margins and meet or exceed sales goals set by management.
• Gain knowledge of contracts and their impact on orders within the PeopleSoft system, focusing on Awards, Blankets, Bonds, Ship & Debit, and purchasing cost contracts.
• Work closely with field sales and sales support teams to provide timely and accurate responses to requests for technical, pricing, delivery, and order status information.
• Coordinate relationships with supplier representatives and customer purchasing contacts.
• Maintain professionalism and integrity in communications with customers and manufacturer partners.

Secondary Responsibilities :

Qualifications :

Abilities :

Why Join Us?

At Sager Electronics, we value our team members and strive to provide a comprehensive benefits package for full-time employees. Here is what you can expect :

Sager Electronics, a TTI, Inc. Company, is a North American distributor of Interconnect, Power and Electromechanical components from leading manufacturers worldwide and a provider of custom value-add solutions. Grounded in over 135 years of innovation and service, Sager Electronics provides customers and suppliers a unique combination of operational excellence and innovative business solutions through its Distributing Confidence® business model. Headquartered in Middleborough, MA, Sager operates a national network of field sales representatives and power systems sales engineers, ten strategically located service centers, and a value-add Custom Solutions Center in Lewisville, TX. To learn more about us, visit www.sager.com

ITAR : This position requires the use of information or access to hardware that is subject to the International Traffic in Arms Regulations (ITAR). To perform the position, you must be a U.S. Person as defined by ITAR. ITAR defines a U.S. Person as a U.S. Citizen, U.S. Permanent Resident (i.e., ‘Green Card Holder’), Political Asylee, or Refugee.

Sager Electronics is an Equal Opportunity Employer committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, sex (including pregnancy), sexual orientation, gender identity, age, national origin, religion, physical or mental disability, veterans’ status, genetic information, or any other characteristic protected by law.