What are the responsibilities and job description for the Salesforce Loyalty Administrator position at SageSure?
Overview :
At SageSure, we're not just in the insurance business-we're in the business of protecting what matters most to our customers. As a leader in providing innovative insurance solutions for America's most challenging markets, we're always pushing boundaries to offer exceptional service and products that stand the test of time. Now, we're looking for a Salesforce Administrator, with a focus on Salesforce Loyalty Management (SFLM), to help us elevate our customer engagement to new heights. As our SFLM Administrator, you'll play a critical role in the integration and standup of SageSure's SFLM platform. From day one, you'll be instrumental in bringing this powerful system to life, ensuring it's tailored to our unique needs and ready to deliver an exceptional customer experience. Post integration and deployment, you'll manage and optimize SFLM and work closely with the Loyalty Marketing Manager to design, develop, and deploy loyalty solutions, as well as support enhancements for the broader Salesforce Core CRM. If you're passionate about Salesforce and its power to create meaningful connections, this role is for you.
What you'd be doing :
Salesforce Loyalty Platform Integration & Standup :
- Work with the implementation developer team and transfer knowledge regarding integration and standup of the SFLM system, ensuring a smooth and successful transition in-house.
- Work closely with cross-functional teams to ensure understanding of how the platform is integrated with existing SageSure systems.
Platform Administration and Management :
SFLM Development and Enhancement :
We're looking for someone who has :
Highly preferred candidates also have :
About SageSure :
As a Best Places to Work in Insurance Recipient for four years in a row (2020-2023), SageSure, one of the largest residential property insurance managing general underwriter (MGU) in the United States, is pioneering ways people protect their American Dream.
A leader in catastrophe-exposed property insurance, SageSure was founded in 2009 to deliver reliable products, exceptional customer experiences, and strong underwriting results in challenging insurance markets. SageSure currently operates in 14 states and provides home, flood, and commercial coverage on behalf of its highly rated carrier partners.
We have more than 600 employees working remotely or hybrid in one of our eight offices-Jersey City, NJ; Mountain View, CA; Chicago, IL; Tallahassee, FL; Cincinnati, OH; Houston, TX; Mt. Laurel, NJ; and Cheshire, CT-who are tackling the industry's toughest challenges.
We provide generous health benefits and perks, including tuition reimbursement, wellness allowance, paid volunteer time off, a matching 401K plan, and more.
SageSure is a proud Equal Opportunity Employer committed to building a workforce that reflects the spectrum of perspectives, experiences, and abilities of the world we live in. We recognize that our differences make us strong, and we actively seek out diverse candidates through partnerships with organizations, institutions and communities that represent various backgrounds. We champion belonging and inclusion for all identities, including, but not limited to, race, ethnicity, religion, sexual orientation, age, veteran status, ability status, gender, and country of origin, striving to create a culture where all individuals feel valued, respected, and empowered to bring their authentic selves to work.
Our nimble, highly responsive culture nurtures critical thinkers who run toward problems and engineer solutions. We relentlessly pursue better outcomes by investing in the technology, talent, and tools that position us to succeed in demanding markets. Come join our team! Visit sagesure.com / careers to find a position for you.
