What are the responsibilities and job description for the Sagetap is hiring: Community Manager in San Francisco position at Sagetap?
Company Description
Sagetap is a rapidly growing startup changing how enterprise technology executives discover and evaluate software. Our AI-driven platform anonymously connects tech buyers with the industry's most credible technology vendors, helping them cut through the noise and solve their biggest problems.
Backed by investors like NFX Ventures, Uncorrelated Ventures, and Emergent Ventures, we are on a mission to fundamentally change software discovery for senior technology leaders, fostering meaningful connections in a non-sales setting.
We're a tight-knit, fast-moving team that values curiosity, transparency, and impact. If you're energetic, results-oriented, and excited to work in an early-stage environment, come help us shape the future of technology buying at Sagetap!
Job Description
At Sagetap, we believe in building strong, lasting relationships with our technology executives by understanding their needs and connecting them with the right technology vendors and peers. As our first Community Manager, you will be the face of our buyer community - welcoming high-level technology executives ("Sages"), helping them onboard, and ensuring they find value through a world-class first-time user experience and ongoing engagement and support.
You'll conceptualize and lead initiatives that activate and grow our community, encourage knowledge-sharing, and build lasting professional connections among members. Your insights will be key in evolving our platform and cultivating a thriving network of tech executives.
What You Will Do :
- Onboard & Welcome New Sages : Own the onboarding experience for new members, verifying each executive and ensuring they feel supported and excited to participate.
- Activate & Engage the Community : Drive monthly active usage with compelling touchpoints, personalized outreach, and scalable programs that keep Sages returning.
- Provide Ongoing Helpdesk Support : Respond to inquiries via Intercom, email, and other channels-solving issues and offering solutions that enhance the user experience.
- Facilitate Peer Connections : Spark meaningful Sage-on-Sage relationships by identifying shared challenges and enabling peer-based networking and mentorship.
- Coordinate & Host Events : Conceptualize and host webinars, virtual roundtables, or exclusive in-person events-boosting thought leadership and deepening community ties.
- Track & Optimize Key Metrics : Monitor engagement and retention data, share insights, and propose data-driven improvements to continually elevate the community experience.
Qualifications
Additional Information
The expected salary range for this position is $60,000 to $90,000 . The actual offer will be at the company's sole discretion and determined by relevant business considerations, including the final candidate's qualifications, years of experience, and skillset.
What you will have at Sagetap :
Diversity drives innovation, enables better decisions to support our customers, and inspires change for the better. We're building a culture where differences are valued and welcomed. We work together to bring out the best in each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.
Salary : $60,000 - $90,000
