Elevate Your Career with Sagility
Sagility, a global leader in business process management, is dedicated to enhancing the member and patient experience. By combining innovative technology with extensive healthcare expertise, we deliver outstanding results for our clients.
Join a Team that S.O.A.R.s!
- S Spark Curiosity
- O One Team, One Direction
- A Action for Results
- R Right by Right Purpose
We are looking for enthusiastic Remote Customer Support Specialists to join our call center team. Become the compassionate connection that elevates our service!
Benefits You Will Enjoy :
Competitive pay : $11.00 to $14.00 / hour (bilingual representatives : $15.00 / hour).Performance-based incentives.Paid training in a cutting-edge virtual environment.Comprehensive health coverage (available after 90 days).Employee wellness programs.Career advancement opportunities : 90% of our leaders started as Customer Support Specialists.Your Role :
Handle incoming calls promptly and professionally.Research and provide effective resolutions to customer inquiries.Accurately document call details.Communicate empathetically and diplomatically with clear, professional articulation.Meet team quality and customer satisfaction goals daily.What You Bring to the Table :
Commitment to excellence and a positive attitude.Strong communication and interpersonal skills.Comfort in a fast-paced, team-oriented environment.Proficiency in using computer applications.Desire to exceed customer expectations and advance professionally.Previous healthcare experience is a plus.At least 1 year of experience in a call center environment is required.Job Requirements :
Must be 18 years or older.High School Diploma or equivalent.Minimum of 1 year at a single job, preferably in customer service.Reliable attendance, with no absences in the first 90 days.Typing at least 25 WPM.Hardwired internet connection with minimum speeds of 10 Mbps upload and 25 Mbps download.Secure, private work area at home.Flexible availability, including weekends.Additional Perks :
Daily Pay.Medical, Dental, and Vision coverage.Life Insurance.Short-term and Long-Term Disability options.Flexible Spending Account (FSA).Employee Assistance Program.401(k) with employer contribution.Paid Time Off (PTO).Tuition Reimbursement.Take the first step toward a rewarding career.
Join Sagility today and make a difference!
Sagility is an Equal Opportunity Employer / Vet / Disability.
Location : Work@Home Tennessee (CST) United States of America
Salary : $11 - $14
