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Dispatcher/Customer Service Representative

SAGINAW VALLEY SERVICE CO., INC.
Flint, MI Full Time
POSTED ON 4/1/2025
AVAILABLE BEFORE 6/1/2025

Appliance repair company based out of Flint is actively seeking candidates to fill our dispatcher/customer service position in our small but very busy office. We are looking for a reliable person. Applicants must be able to offer customer service in a fast paced office. This person should have the ability to multi-task and Input information in computer system. Please send a resume and phone number to contact you.

Responsibilities would include but are not limited to :

Communicate with customers, employees, and vendors via multi-line phones and email to schedule work and dispatch technicians

Setting up and administering daily dispatch operations

Have excellent phone skills

Scheduling service calls, dispatching and routing of service technicians.

Electronic filing, scanning, and mailings as needed

Job requirements

Strong verbal & written communication skills, with the ability to communicate clearly & comfortably with customers & employees over the phone & in person

The ability to multi-task in an environment that mandates strict attention to detail

Outstanding record of attendance and punctuality

Proficient computer and data entry skills

Outstanding organizational skills

Job Types: Full-time, Part-time

Pay: From $14.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off

Schedule:

  • Day shift
  • Monday to Friday
  • No weekends

Work Location: In person

Salary : $14

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