What are the responsibilities and job description for the VP, Account Management position at Sago?
POSITION SUMMARY :
We are seeking an experienced and strategic Account Executive to join our team. As VP, Account Management, you would be responsible for developing and growing a portfolio of accounts across the Brand Channel and company.
KEY JOB RESPONSIBILITIES :
- In depth understanding of Sago products and services and how to customize these products for different business customer segments through a deep understanding of customer needs and requirements.
- Manage an existing portfolio of clients with revenues in excess of 5MM and maintain profitability expectations.
- Identify and build strong relationships with influencers / decision makers within client organization to develop new business.
- Develop annual sales plan to produce aggressive year-over-year growth and effectively manage profit / pricing expectations.
- Utilize knowledge of accounts and existing data to analyze and forecast account performance.
- Achieve and / or exceed quarterly revenue, and profit targets and lead indicator performance metrics.
- Identifies new sales opportunities and drive revenue by acquiring new clients / brands, expanding into new departments within existing account and / or reviving lapsed customers.
- Develop insightful proposals and delivers strategic sales communications; consult with clients on sample design and business issues.
- Provide superior customer service by working with internal teams to execute project specifications and deliver quality results to clients; resolving sales or delivery issues; managing bid requests by working with the bid team to delegate and provide clear instructions on bidding, and ensuring proper and timely delivery of bid to client.
- Work closely with Sales leadership to ensure all account strategy is aligned with company goals and objectives.
- Provide client feedback and industry input to improve current products and innovative client tools / products.
- Deliver results that produce high levels of client satisfaction and loyalty
Requirements
CORE COMPETENCIES :
Education / Experience / Computer Skills
