What are the responsibilities and job description for the Cashier/Customer Service position at Sagtown Coffee?
Overview
We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be one of the first points of contacts for customers, requiring this individual to provide exceptional service while ensuring a positive experience. If you have a passion for customer service and enjoy working in a fast-paced team-oriented environment, we would love to hear from you.
Responsibilities:
- Greet customers in warm manner while assisting with questions and providing a positive cafe experience.
- Accurately process payments (cash, credit, debit, gift card).
- Maintain knowledge of store products to assist customers effectively.
- Serve food items such as pastries, cookies, grab and go items.
- Communicate effectively with team members to ensure smooth store operations.
- Follow company policies and procedures.
- Stock shelves during downtime and ensure products are properly displayed and well presented.
- Help with overall operations and clean-up of business during and at end of each shift such as taking out garbage, cleaning work area, etc.
- Answer phone inquiries with professionalism and courtesy.
- Carry inventory and boxes as needed when recieved.
Requirements
- Ability to work in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to learn while working as a team player.
- Previous experience in a store or retail sales environment is preferred but not required.
- Strong communication skills are essential for interacting with customers and team members.
- English speaking fluency.
Join us in creating a welcoming atmosphere for our customers while contributing to the success of our business!
Job Types: Full-time, Part-time, Seasonal
Pay: $16.50 - $17.50 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
Shift:
- Day shift
- Evening shift
- Morning shift
Experience:
- Customer service: 1 year (Preferred)
Ability to Commute:
- Sag Harbor, NY 11963 (Required)
Work Location: In person
Salary : $17 - $18