What are the responsibilities and job description for the Loyalty Card Representative position at SAHARA Las Vegas?
Job Description
The Loyalty Club Representative is to assist guests with enrollment, redeem promotions, & explain the benefits to the member.
Job Focus
Focus is on, but not limited to the following:
SAHARA epitomizes the timeless soul of Las Vegas. With a bold, sophisticated flair and a boutique approach to personal service, SAHARA provides guests with an intimate and unexpected experience that sets a new standard for Vegas. Completely remodeled and reimagined for a new era, SAHARA offers three distinctive hotel towers, a variety of five-star dining options, and a world-class casino. With unexpected delights around every corner, SAHARA embodies the style, sophistication and playful sense of possibility that’s truly the spirit of Vegas – and brings the iconic Vegas experience to a whole new generation.Perks & BenefitsWe offer competitive wages with fantastic benefits for full-time and part-time jobs. Join us for an exciting career on the Las Vegas Strip! https://youtu.be/mJhPxlqlxQYNewly Increased WagesComprehensive Benefits (Medical, Dental, Vision, Supplemental Coverage)401K Retirement PlanPaid Time Off (Vacation Pay)Free Daily MealsRoom & Restaurant DiscountsDiscounted/Free Tickets for Certain ShowsAnd much more! SAHARA Las Vegas strives to support and grow our diverse workforce which reflects our community and the guests we serve. What’s On The HorizonSAHARA is in the midst of expanding its offerings to guests in the coming months. SAHARA will also welcome two more new dining outlets before the year is up, including The Noodle Den and Ballo Italian Soul.https://phe.tbe.taleo.net/phe02/ats/careers/v2/jobSearch?act=redirectCwsV2&cws=87&org=GRANDSIERRARESORT For more information about what’s coming soon, click here.
The Loyalty Club Representative is to assist guests with enrollment, redeem promotions, & explain the benefits to the member.
Job Focus
Focus is on, but not limited to the following:
- Enrolls and creates new member accounts in a friendly and professional manner.
- Inputs all player information into the database and issues Loyalty Club cards.
- Explains the program to guests along with the benefits of the card.
- Evaluates members' play and issues comps based upon Loyalty Club guidelines.
- Performs all other duties as assigned.
- All duties are to be performed in accordance with policies & procedures.
- Customer Service experience 2yr.
- High School Diploma or equivalent is required.
- Must have the ability to effectively communicate in English, both written and verbal forms.
- A professional demeanor and attire are to be maintained at all times.
- Must have strong interpersonal and organizational skills.
- Ability to work independently with little to no supervision.
- Must be able to perform in a team environment.
- Possess the ability to motivate and maintain effective working relationships across all levels of staff and leadership.
- Previous experience in a high-end luxury Gaming or Hospitality environment is desired.
- Must have exceptional time management skills.
- An intermediate to proficient understanding of Computer systems, such as Microsoft Word, Excel & Outlook, is preferred.
- Proven ability to resolve guest conflicts with ease or determine if management is needed in certain guest situations.
- A valid Nevada Gaming License & Alcohol Awareness Card are required and must be obtained before entering this position.
- Must be 21 years of age or older.
SAHARA epitomizes the timeless soul of Las Vegas. With a bold, sophisticated flair and a boutique approach to personal service, SAHARA provides guests with an intimate and unexpected experience that sets a new standard for Vegas. Completely remodeled and reimagined for a new era, SAHARA offers three distinctive hotel towers, a variety of five-star dining options, and a world-class casino. With unexpected delights around every corner, SAHARA embodies the style, sophistication and playful sense of possibility that’s truly the spirit of Vegas – and brings the iconic Vegas experience to a whole new generation.Perks & BenefitsWe offer competitive wages with fantastic benefits for full-time and part-time jobs. Join us for an exciting career on the Las Vegas Strip! https://youtu.be/mJhPxlqlxQYNewly Increased WagesComprehensive Benefits (Medical, Dental, Vision, Supplemental Coverage)401K Retirement PlanPaid Time Off (Vacation Pay)Free Daily MealsRoom & Restaurant DiscountsDiscounted/Free Tickets for Certain ShowsAnd much more! SAHARA Las Vegas strives to support and grow our diverse workforce which reflects our community and the guests we serve. What’s On The HorizonSAHARA is in the midst of expanding its offerings to guests in the coming months. SAHARA will also welcome two more new dining outlets before the year is up, including The Noodle Den and Ballo Italian Soul.https://phe.tbe.taleo.net/phe02/ats/careers/v2/jobSearch?act=redirectCwsV2&cws=87&org=GRANDSIERRARESORT For more information about what’s coming soon, click here.
