What are the responsibilities and job description for the PC Technician position at Saia Inc?
Ready To Go Further?
Saia is a different kind of logistics and transportation company. We do things the right way. You‘ll see it in our commitment to our people, customers, and community. You‘ll feel it in the support you get on day one – from leadership and from your team. A job with Saia is packed with opportunity – from learning new skills and advancing to competitive compensation and great benefits. It's all here and it’s exactly what going further is all about.
Position Summary
Assists with the computer-related needs of end-users, including installations, repairs, and troubleshooting. Resolves technical issues through software and hardware maintenance.
Major Tasks and Responsibilities
- Provides technical support to end-users with computer-related issues.
- Diagnoses and resolves hardware and software malfunctions for end-users.
- Responds to computer inquiries and offers guidance on proper computer handling.
- Researches and develops standard practices for installing, implementing, and configuring client computing in an enterprise network.
- Participates in planning and implementing hardware and software system installations and upgrades.
- Collaborates with vendors to resolve computer equipment failures and issues.
- Handles technical requests effectively to maintain service standards.
- Assists in the deployment of hardware to terminals.
Preferred Qualifications
- High school diploma or GED.
- 2 years of technical support experience.
- Proficiency in computer hardware and software.
- Troubleshooting and technical support skills.
- Working knowledge of Microsoft Office.
Pay Rate: $23.82 - $27.57 per hour, based on experience
Benefits
At Saia, your success is our success! That’s why we work hard to provide you with what you need to build an awesome career. We are committed to rewarding superior employee performance so that when you work hard, your achievements won’t go unnoticed.
Make Your Move
At Saia, our people are the reason we’ve been successful for over a century in the industry. Together, we’ve created a positive culture that’s driven by our core values – like dignity and respect, a customer-first approach, safety and more. With hundreds of terminals across the country and growing, we’re always looking for more collaborative and motivated individuals to join our team. So, if you’re ready to put your career on a solid path, let’s go further.
Saia is an Equal Opportunity Employer and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Salary : $24 - $28
