What are the responsibilities and job description for the Change Manager position at SAIC?
Job ID 2502259
Location MACDILL AFB, FL, US
Date Posted 2025-02-21
Category Engineering and Sciences
Subcategory Config Analyst
Schedule Full-time
Shift Day Job
Travel No
Minimum Clearance Required TS/SCI
Clearance Level Must Be Able to Obtain None
Potential for Remote Work No
Description
The Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) aims to provide USSOCOM and its extended network with critical Operations and Maintenance (O&M) services. This includes maintaining Network Operations (NetOps), system and network infrastructure, end-user support, and comprehensive management of configurations and changes. Our work ensures continuous support for USSOCOM, the CIO/J6 organization, and global end-users, operational 24/7/365.
We are looking for a skilled Change Configuration Manager to join our dynamic IT team. In this role, you will
Covid Policy SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Location MACDILL AFB, FL, US
Date Posted 2025-02-21
Category Engineering and Sciences
Subcategory Config Analyst
Schedule Full-time
Shift Day Job
Travel No
Minimum Clearance Required TS/SCI
Clearance Level Must Be Able to Obtain None
Potential for Remote Work No
Description
The Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) aims to provide USSOCOM and its extended network with critical Operations and Maintenance (O&M) services. This includes maintaining Network Operations (NetOps), system and network infrastructure, end-user support, and comprehensive management of configurations and changes. Our work ensures continuous support for USSOCOM, the CIO/J6 organization, and global end-users, operational 24/7/365.
We are looking for a skilled Change Configuration Manager to join our dynamic IT team. In this role, you will
- Manage product design changes and their impacts on the overall system.
- Document and track all aspects of system integration and life-cycle modifications.
- Review document change requests, notices, and associated drawings for accuracy.
- Keep comprehensive records and know where to find historical configuration verification audit records.
- Independently gaining buy-in from requirement owners and be able to present solutions with minimal supervision.
- Demonstrating sound judgment in selecting change management methods and techniques.
- Tracking the deployment and configuration of Windows operating systems, applications, and software updates.
- Work under general direction, independently gathering requirements and proposed solutions.
- Ensure project completion contributes to the organization's objectives without causing delays or resource wastage.
- Maintain accurate documentation of work center-specific tactics, techniques, procedures, configuration settings, and troubleshooting processes.
- Active DoD Top Secret Clearance is required with the ability to obtain a TS/SCI if hired.
- Information Technology Infrastructure Library (ITIL) Foundations Certification version 4.0 and/or ITIL version 3 Release, Control, and Validation (RCV) Certification
- Prior experience with BMC Remedy IT Service Request Management System (ITSRM) version 9.x and/or Helix 20.x
- Prior experience with BMC Remedy ITRSM Change Management Console
- Must have DoDD 8570.01-M IAT II
- BS and 5 or more years of experience, master's and 3 years of experience; PhD and 0 years related experience
Covid Policy SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
