What are the responsibilities and job description for the Field Service Engineer - Korea position at SAIC?
Job Details
Job ID:
Location: HUNTSVILLE, AL, US
Date Posted: 2025-01-17
Category: Engineering and Sciences
Subcategory: Field Engineer
Schedule: Full-time
Shift: Day Job
Travel: Yes, 50 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Description
SAIC is currently seeking Field Service Experts (FSE) to support SAIC's Integrated Battle Command System (IBCS) Team.
Primary duty location is Seoul, Camp Humphrey's (Pyeongtaek), Korea.
JOB DESCRIPTION:
This team is responsible for delivering high-level technical support, system integration, and field service engineering for the IBCS Program. The position involves collaborating with military and civilian personnel to ensure the seamless deployment, operation, and maintenance of the IBCS system.
Qualifications
REQUIRED EDUCATION:
REQUIRED SKILLS:
REQUIRED CLEARANCE:
REQUIRED CERTIFICATIONS:
DESIRED SKILLS:
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Location: HUNTSVILLE, AL, US
Date Posted: 2025-01-17
Category: Engineering and Sciences
Subcategory: Field Engineer
Schedule: Full-time
Shift: Day Job
Travel: Yes, 50 % of the Time
Minimum Clearance Required: Secret
Clearance Level Must Be Able to Obtain: None
Potential for Remote Work: No
Description
SAIC is currently seeking Field Service Experts (FSE) to support SAIC's Integrated Battle Command System (IBCS) Team.
Primary duty location is Seoul, Camp Humphrey's (Pyeongtaek), Korea.
JOB DESCRIPTION:
This team is responsible for delivering high-level technical support, system integration, and field service engineering for the IBCS Program. The position involves collaborating with military and civilian personnel to ensure the seamless deployment, operation, and maintenance of the IBCS system.
- Provide technical support services in support of maintaining and sustaining fielded IBCS systems, equipment and software at all identified locations
- Represent the IBCS program as the primary point of contact
- Integrate and maintain systems running Red Hat Enterprise Linux and integrate COTS/GOTS products with IBCS systems
- Assist in the emplacement and initialization of the IBCS system
- Advise customers on the capabilities and limitations of the IBCS system
- Assist in troubleshooting IBCS hardware, software, and networks
- Provide feedback to program leadership regarding system performance and end-user feedback
- Perform operator and maintainer tasks on equipment, integrated systems, subsystems, and software
- Conduct training
- Support Program Help Desk
- Conduct scheduled equipment inventories
Qualifications
REQUIRED EDUCATION:
- BS and five (5) years' experience; six (6) years' experience accepted in lieu of degree (per contract) - Mid-Level
- BS and nine (9) years' experience; six (6) years' experience accepted in lieu of degree (per contract) Senior Level
REQUIRED SKILLS:
- Experience with tactical networks and troubleshooting
- In field operator training
- Troubleshooting of computer systems and networks
- Good oral communications
- Ability to effectively prioritize and execute tasks in high-pressure environments
- Able to work independently and efficiently with short term deadlines
REQUIRED CLEARANCE:
- Must possess an active DoD Secret Clearance
REQUIRED CERTIFICATIONS:
- Security certified (Preferred on Day 1)
- Linux certification or the ability to obtain within three months of hire date
DESIRED SKILLS:
- Army Air Defense background (14 or 140A or 14G)
- IBCS experience maintaining and sustaining fielded IBCS systems, equipment and software
- Willingness to acquire CDL
- Deployment experience OCONUS
SAIC accepts applications on an ongoing basis and there is no deadline.
Covid Policy: SAIC does not require COVID-19 vaccinations or boosters. Customer site vaccination requirements must be followed when work is performed at a customer site.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
