IT Infrastructure Team Lead

Job Title: IT Infrastructure Team Lead
Position Type: Permanent / Full Time
Location: Atlanta , GA 30326 (100% Onsite role)

Primary Skills: Infrastructure and server support, O365, VMWare, Windows

Description:

One of our clients is seeking a proactive and experienced IT Team Lead to join their Skilled Nursing Facility in the heart of Atlanta. This is a 100% onsite role, leading day-to-day infrastructure operations and managing two support team members. If you're a hands-on IT leader passionate about system stability and end-user support, we want to hear from you.

The IT Team Lead will oversee the daily operations of the infrastructure and server support team. The ideal candidate will have hands-on experience with Windows servers, VMware, and Office 365 environments, along with a solid understanding of networking and Unified Access Point (UAP) switches.

Around 550 end users.

Key Responsibilities:

• Lead and mentor a team of IT support and infrastructure specialists.
• Manage, maintain, and troubleshoot physical and virtual server environments (Windows Server, VMware).
• Oversee the configuration, deployment, and maintenance of Office 365 services.
• Ensure optimal operation of network systems including firewalls, routers, and Unified Access Point switches.
• Develop and maintain system documentation, including standard operating procedures and technical specifications.
• Coordinate and execute infrastructure upgrades, patches, and backups.
• Serve as an escalation point for complex technical issues.
• Collaborate with other departments to identify technology needs and provide solutions.
• Monitor system performance and implement proactive measures to ensure reliability and uptime.
• Ensure compliance with IT policies, security standards, and best practices.

Qualifications:

• 5 years of experience in IT infrastructure and server support.
• 2 years in a leadership or team lead role preferred.
• Strong knowledge of Windows Server environments and Active Directory.
• Hands-on experience with VMware.
• Proficiency with Office 365 administration (Exchange Online, SharePoint, Teams, etc.).
• Solid understanding of networking concepts and Unified Access Point switches.
• Familiarity with backup solutions, monitoring tools, and cybersecurity practices.
• Excellent communication, leadership, and problem-solving skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Certifications a plus.