What are the responsibilities and job description for the Entry Level Online Hotel Reservationist (Work From Home) position at Sail Away Travels?
About Us
We are a globally connected, remote-friendly team dedicated to providing exceptional hotel reservation services and seamless travel experiences for clients worldwide. Backed by decades of industry expertise, we offer a flexible and supportive work-from-home environment, perfect for individuals looking to begin a rewarding career in the travel and hospitality industry.
Responsibilities
Client Assistance:
We are hiring in the following locations:
Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada, Guatemala, Honduras, Italy, Mexico, Netherlands, New Zealand, Nicaragua, Panama, Peru, Saint Kitts & Nevis, Saint Lucia, Spain, Trinidad & Tobago, United Kingdom, United States, and Uruguay.
Ready to Begin Your Career?
Join us as an Entry Level Online Hotel Reservationist and enjoy the flexibility of working from home while helping clients secure their perfect accommodations. Be part of a dynamic and supportive team dedicated to your success!
Powered by JazzHR
We are a globally connected, remote-friendly team dedicated to providing exceptional hotel reservation services and seamless travel experiences for clients worldwide. Backed by decades of industry expertise, we offer a flexible and supportive work-from-home environment, perfect for individuals looking to begin a rewarding career in the travel and hospitality industry.
Responsibilities
Client Assistance:
- Communicate with clients via phone, email, and chat to understand their hotel and travel preferences.
- Provide tailored recommendations for hotels and resorts that align with client needs, budgets, and schedules.
- Address client inquiries, resolve concerns, and handle special requests professionally and efficiently.
- Assist clients in booking hotel accommodations by checking availability and processing reservations.
- Ensure all reservations are accurate, meet client requirements, and align with budgetary considerations.
- Confirm bookings and provide detailed reservation information, including itineraries and payment confirmations.
- Stay updated on popular travel destinations, hotel amenities, and ongoing promotions or deals.
- Offer insights and suggestions to help clients make informed decisions.
- Maintain accurate records of bookings, payments, and client communications using our systems.
- Process payments and ensure timely delivery of reservation confirmations.
- Handle changes, cancellations, or adjustments to existing reservations when necessary.
- 100% remote position with the flexibility to work from home.
- Comprehensive training provided—no prior experience required.
- Access to exclusive travel discounts and perks for personal use.
- Collaborative team environment focused on mentorship, growth, and support.
- Opportunities for career advancement with unlimited earning potential.
- Strong written and verbal communication skills in English; bilingual abilities are a plus.
- Excellent organizational and time-management skills with attention to detail.
- Customer service or hospitality experience is preferred but not required—training is available.
- Self-motivated and able to work independently in a remote setting.
- Basic computer proficiency, including familiarity with booking platforms and CRM tools (training provided).
We are hiring in the following locations:
Antigua and Barbuda, Argentina, Aruba, Australia, Bahamas, Barbados, Belize, Bermuda, Bolivia, Cayman Islands, Chile, Colombia, Costa Rica, Dominican Republic, Ecuador, El Salvador, France, Germany, Grenada, Guatemala, Honduras, Italy, Mexico, Netherlands, New Zealand, Nicaragua, Panama, Peru, Saint Kitts & Nevis, Saint Lucia, Spain, Trinidad & Tobago, United Kingdom, United States, and Uruguay.
Ready to Begin Your Career?
Join us as an Entry Level Online Hotel Reservationist and enjoy the flexibility of working from home while helping clients secure their perfect accommodations. Be part of a dynamic and supportive team dedicated to your success!
Powered by JazzHR