Clinical Case Manager

SAIL does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expressions, national origin, age, disability, veteran status, marital status, or based on an individual status in any group or class protected by applicable federal, state or local law. SAIL welcomes and encourages applications from minorities, women, the disabled, protected veterans, and all other qualified applicants.

Qualification and Competencies

• Must have Master’s Degree in Human Services accompanied by appropriate certification or license
• Three (3) years’ experience in a human service-related field or mental health field. Experience on a multi-disciplinary mobile team preferred. One (1) year experience in specialty area preferred.
• Demonstrates organizational and communication skills which would enable effective interaction with agency staff, consumers/clients/families, and the community.
• Critical thinking and sound judgment skills are necessary.
• Computer/office equipment usage
• Ability to work independently and as part of a team

General Description

Responsible for providing direct clinical care in integrated treatment, rehabilitation, and support services to ACT recipients in order to meet their individualized needs who experience severe mental health symptoms and may suffer from drug or alcohol dependencies. Meets with recipients on a regular basis within the community.

Duties and Responsibilities

• Provides direct, face-to-face services and mental health treatment within their specialty area to recipients from diverse backgrounds in the community (off-site) as needed based on recipients and/or family preferences.
• Engages ACT participants to support all aspects of daily living by inclusively developing, implementing, and modifying person-centered goals with participants to foster quality of care.
• Provides mental health counseling, supportive services and different strategies to maintain client safety and wellness including maintaining medical or physical needs, assist in adequate housing (if applicable) or provide job coaching assistance.
• Responsible for developing treatment and recovery plans and identifying behaviors that impede rehabilitation.
• Provides trauma informed care recognizing effects in inter-generational care, social justice, cultural sensitivity and humility or how other social determinants may have influenced ACT participants.
• Monitors, evaluates and records recipients’ progress and modifies treatment regimens as needed for achieving the best possible evidence-based outcomes.
• Provides direct interaction with ACT participants to build relationships with individuals and their family or other support systems. Work with participants and their family or other support systems in transitions of care and ensures stable links and resources at discharge.
• Ensure daily and frequent communication to promote active collaboration, that is flexible or creative to support ACT participants. Attends daily team meeting to ensure the continuum of care for ACT recipients while they are on the road to recovery.
• Uses a shared decision-making process and works collaboratively with other mental health care professionals, social workers, psychiatrist, nurses, and peers.
• Successfully completes training modules in the Center for Practice Innovation’s Learning Management System (CPI) for ACT Core training and demonstrate basic core competencies in specified areas of practice as outlined in the NYSOMH ACT Guidelines and SAILs online mandatory training modules.
• Demonstrates competency and takes the lead in specialty roles as Substance Abuse Specialist, Employment Specialist, Family Specialist or Clinical Case Manager. Provides direct service within their specialty area
• Participate in on-call rotation to assess and intervene in programmatic and/or recipients medical or psychiatric emergencies.
• Accepts and follows through on any other task or duty as assigned or required.

Physical Demand and Working Conditions

• Transports clients in personal or agency vehicle as needed.
• Travels to client sites, Agency sites, community sites, offsite entities and/or other office locations as needed.
• Participates in a team approach and multi-disciplinary treatment.
• Work staggering schedules between the hours of operations of 8am-8pm
• Provides on-call duties after normal business hours as per the rotation schedule.
• Requires direct in-person/face to face client interaction.
• Ability to work amongst diverse social, cultural, and economic groups.

Job Type: Full-time

Pay: $27.73 per hour

Expected hours: 37.5 per week

Benefits:

• 401(k)
• 403(b)
• Dental insurance
• Flexible schedule
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• On call

People with a criminal record are encouraged to apply

Work Location: On the road

Salary : $28