What are the responsibilities and job description for the Server / Waiter / Waitress position at Sails Restaurant?
About Us
Sails is an award-winning restaurant where warm, old-world hospitality meets beach chic décor and elegantly relaxed surroundings that delight every sense. It is nestled in the heart of Naples, Florida, a city known for its clear blue waters, stunning beaches, and exceptional standard of living. Here, our passion for hospitality meets an unparalleled lifestyle.
Sails Restaurant is more than just a place to work – it is an experience where excellence is not just expected – it is celebrated. With a reputation for exquisite food and the highest standards of culinary artistry, wine expertise, and impeccable service, our team of world-class professionals prides itself on creating unforgettable moments for our guests.
About The Role
• Take food and beverage orders throughout the dining room and bar, ensuring accuracy when entering orders into the Point-of-Sale system (following successful completion of training and assessments)
• Serve bread tableside with finesse and attention to detail
• Run food and beverages efficiently from the kitchen and bar to guests
• Assist in expediting food to maintain flow and presentation standards
• Prepare and serve coffee and tea, and pour wine with proper technique and presentation
• Set up and break down the restaurant for service, including preparing dining and service areas
• Maintain cleanliness and sanitation of all work areas before, during, and after service
• Restock service stations and supplies as needed throughout the shift
• Move and arrange tables and chairs to accommodate reservations and service needs
• Iron linens, clear, mark, and reset tables promptly between courses and seatings
• Polish silverware, glassware, plates, and brass trays to maintain impeccable presentation standards
• Adhere strictly to defined steps of service to ensure consistency and excellence
• Provide seamless support to colleagues and management to uphold a collaborative team environment
• Report directly to the Assistant General Manager and follow all guidance and operational protocols
Required Skills & Experience:
• Previous experience in fine-dining or luxury hospitality
• High level of personal energy and enthusiasm for hospitality
• Impeccable personal presentation and grooming standards
• High attention to detail and commitment to service excellence
• Ability to multitask and remain composed in a fast-paced environment
• Strong communication and teamwork skills
• Flexibility to work evenings, weekends, and holidays as required
• Knowledge of food, wine, and coffee/tea service techniques is an advantage
• Passion for creating memorable guest experiences
What We Offer
• A competitive pay based on experience
• Clear career growth plan
• A creative and vibrant work environment
• Health benefits
• 50% Employee discounts
• Referral bonus program
• Daily family meal
• We cover cost of visa and flight
• A fantastic lifestyle thanks to the beautiful climate, stunning blue sea, and vibrant local culture
If you are ready to bring your skills and passion to our fast-growing luxury restaurant group, we would love to hear from you! We cannot wait to welcome you to the team!
