Front Office Representative, SAMF Surgical Services, Full Time

Full time Day Shift

Reporting to the Practice Manager, this position is the first point of contact and creates the first impression of the medical office. The Front Office Representative is an expert at providing excellent customer services via phone and in person. This position is considered a crucial link between the patient and the care delivered by clinical and service staff. The incumbent must work collaboratively with all service staff in support of direct patient services, exhibiting flexibility, and embodying a “can do” attitude. The position exemplifies the core values and mission of the organization, always exercising utmost discretion, diplomacy and tact in patient/staff interactions.

Pay Range: 21.00 - 27.25

1. High school diploma or equivalent is required.
2. Two (2) years of prior experience as a health care front office assistant/receptionist is preferred.
3. Current American Heart Association (AHA) Healthcare Provider CPR card is required.
4. Attention to detail, ability to multi-task and flexibility is required.
5. Strong computer skills with experience and proficiency with medical systems is required.
6. Ability to operate general office business machines (e.g., fax, copiers, etc.) is required.
7. Strong multi-tasking, planning, organization skills and ability to work independently as well as within a team is required.
8. Knowledge of Medical Terminology is preferred.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.