Patient Access Representative, Emergency Department- Extra on Call

Reporting to the Supervisor Patient Access, ED Registration, this position is responsible for registering patients by obtaining individual identifying and demographic data for the patients' permanent medical record. The incumbent will maintain professionalism in the performance of all responsibilities within the department. This position will be required to register patients receiving services in all areas of the medical center in a timely manner. This position will minimize the financial risk of providing services by assessing the patient’s financial status, verifying and entering accurate patient information in our admission, discharge, and transfer (ADT) system, obtaining signatures on all required hospital and regulatory forms and obtaining applicable patient payments prior to or at the time services are provided. Excellent customer service skills are utilized in all dealings with patients, family members, physician offices, third party payers and co-workers. Financial/insurance information is communicated to financial counseling staff when appropriate. Maintains patient confidentiality and adheres to the hospital’s privacy and security policies at all times. This position ensures the appropriate documentation has been completed during the admission process.