What are the responsibilities and job description for the Patient Registration Specialist II Eagle Emergency Department position at Saint Alphonsus Health System?
GENERAL SUMMARY AND PURPOSE:
Greets patients and family members, obtains, and verifies demographic, clinical, financial, and insurance information during the (pre)-registration process, accepts point of service payments or provides guidance for payment options, and clears the patient for service delivery. Assist trainer with new staff training, auditing, gathering statistics, ordering materials, and scheduling. Serves as a mentor for new staff, reflecting a positive attitude towards all company policies.
POSITION DETAILS: This is a Full-Time role in the Eagle Emergency Department. This is a Day-Shift position, with a schedule of Monday - Friday from 8:00AM - 4:30PM.
MINIMUM QUALIFICATIONS:
- High school diploma or equivalent required.
- Minimum of 6 months of experience as a Patient Access Specialist in the Medical Center. Cross-trained in 3 or more registration areas.
ESSENTIAL FUNCTIONS:
Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions.
Excels at all essential functions of the Patient Access Specialist I job description. Cross-trained and is able to work in multiple registration areas.
Assists in training and auditing of other Registrars. Maintains accurate audit records of assigned trainees.
Completes timely insurance verification of required accounts and accurately documents accounts as required by position assignment.
Schedules patient services with patients as required in ancillary departments.
Performs accurate and timely entry of patient charges and daily charge audit activities as defined by work process.
Assists in completing the staff schedules as needed.
Demonstrates excellent knowledge of and complies with regulations for HIPAA, MSP, JCAHO and any other Government regulations required of registration staff.
Works department reports and does timely entry of department benchmarking metrics as defined by supervisor.
Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health!
Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
