What are the responsibilities and job description for the Operator FT Rotating position at Saint Francis Hospital - Memphis?
St. Francis Hospital Memphis
Saint Francis Hospital Memphis is a 510-bed acute care hospital dedicated to providing high quality, compassionate care to the Mid-South community. As a comprehensive medical center, Saint Francis Hospital Memphis features a broad spectrum of tertiary and acute care, outpatient services and specialty areas including Women’s Services, Surgical Services, Bariatric Center of Excellence and Behavioral Health. Other acute care areas include Emergency Room, Critical Care, Med/ Surge and Telemetry.
Operator Full Time Rotating Position Summary
Supports the hospital by operating switchboard. Answers, screens, transfers incoming and outgoing calls. Monitors alarms and code situations to activate notification systems when directed. Answers calls in efficient manner, uses digital pages as needed. Accesses patient information, uses scripting for all interactions.
Responsibilities
Answers calls in efficient manner, uses digital pages as needed. Accesses patient information, uses scripting for all interactions
Education
Required: High School Graduate or equivalent
Experience
Required: 6 months as operator or in customer service
