What are the responsibilities and job description for the Donations Processor and Van Driver position at Saint Francis House Inc?
Description
FLSA Status: Non-exempt
Pay range: $19.38 per hour - $21.32 per hour ($40,310 per year - $44,431 per year)
Schedule: Mon, Tues, Thrs, Friday from 7am-3pm, and Sat & Sunday from 7-11am
Job Summary: This position is essential to the daily programming and operations of the Clothing Program at St. Francis House, which provides clothing to 60-90 shelter guests per day. Responsibilities include providing customer service as first point of contact in clothing distribution to guests, completing pick-ups and assisting in the sorting and processing of incoming clothing, and other donations. This position works in collaboration with other Donations Processor/Van Drivers and Guest Services staff to provide a compassionate and dignified refuge service to our guests as they work towards stabilization of housing, income, and behavioral health.
Essential Duties:
- Receives, sorts, prepares and distributes SFH clothing donations.
- Notifies Clothing Supervisor regarding inventory of clothing - whether high or low – and offers input on emergency clothing needs.
- Ensures that the clothing distribution areas are appropriately stocked and maintained each day to meet program needs.
- Communicates with Clothing Supervisor about the quality of incoming donations and non-usable items.
- Maintains clean, organized and well-stocked sorting and storage spaces including emergency clothing closet.
- Maintains general upkeep duties within clothing program spaces (including trash removal, floor upkeep, cleaning and re-organizing as needed),
- Fulfills van driver duties in conjunction with Clothing team which include:
- Timely pick up of donations as well as loading/unloading products into and out of the van.
- Monitoring the vehicle condition and notify supervisor of concerns.
- Strict adherence to all city, local, state and federal regulations regarding operation of a vehicle.
- Works collaboratively with SFH Volunteers.
- Performs other duties as assigned.
- Adheres to agency code of conduct.?
Requirements
Required Skills & Abilities:
- Must have a valid driver’s license and willingness to drive agency van for donation pick up and drop off
- Patience, compassion, and a desire to work with the homeless population in a fast paced and low threshold environment.
- Proficiency in English; Spanish or Haitian Creole a plus.
- Excellent interpersonal and customer service skills.
- Excellent organizational skills with attention to detail.
- Ability to function well in a fast-pace and stressful environment.
- Strong analytical and problem-solving skills.
Education & Experiences :
- High School Diploma or Equivalency required.
- Further education in human services related field a plus.
- Experience providing customer service to vulnerable populations.
- Experience with HMIS (Clarity) database a plus.
- Experience with de-escalation techniques or crisis intervention a plus.
- Active Driver's license in good standing required.
- Retail experience, a plus.
- Experience with Microsoft Office applications (Excel, Word, Outlook) a plus.
- Lived experience with homelessness or recovery a plus.
SFH is an Equal Employment Opportunity Employer is committed to a diverse and inclusive workforce where all staff can reach their fullest potential. We welcome – everyone who have lived experience of homelessness and/or recovery, and those who have faced historic barriers to competitive employment, in particular Black, Indigenous, and People of Color (BIPOC), and those who are multi-lingual or multi-cultural and members of the LGBTQ community.
Reasonable accommodations may be made to enable individuals with disabilities to perform these duties.
Salary : $40,310 - $44,431
