What are the responsibilities and job description for the Technical Applications Manager Lead position at Saint-Gobain North America?
About Saint-Gobain Surface Conditioning
">Saint-Gobain North America serves a multitude of high-end markets, with more than 50% of its sales in the electronics industry, and in particular for the semiconductor market. We are making one of the essential products necessary in the production of semiconductor chips and Hard Disk Drive, whose growth is driven by ever-increasing demand on cloud storage, IoT, and EV.
">Key Responsibilities
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- Collaborate with Sales Managers and leadership to understand client technical needs and align them with our product capabilities. ">
- Utilize deep technical knowledge to identify opportunities where our products can solve client challenges and add value. ">
- Closely work with the sales team to develop criteria that ensure new opportunities are technically sound and align with our strategic goals. ">
- Develop and present technical proposals that meet client requirements. ">
- Ensure that technical aspects of opportunities are clearly defined and aligned with our operational capabilities. ">
- Foster strong technical relationships with key stakeholders across the organization, including R&D, engineering, and production teams. ">
- Communicate detailed technical specifications, forecasts, and product requirements to relevant teams in the plants. ">
- Assess technical requirements for current and new products based on client feedback and market trends. ">
- Take ownership of or coordinate the technical response to client inquiries, ensuring timely and accurate information is provided. ">
- Work closely with the sales team to address technical questions and concerns from clients. ">
- Offer insights into the technical feasibility and cost implications of proposed solutions to support pricing decisions. ">
- Collaborate with Sales Managers and leadership to ensure technical considerations are factored into strategic pricing and sales decisions. ">
- Address any issues related to product quality and provide technical support to resolve them efficiently. ">
Requirements
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- A BS degree in Technical science, i.e., Engineering/Materials Science/Chemistry or equivalent. ">
- A minimum of 2 years of Commercial (sales, marketing) experience in a technical field, including market research. ">
- A minimum of 5 years of Applications engineering experience in Aerospace, Metallurgy, Electronics, Semiconductor, Industrial polishing/abrasives markets. ">
- Knowledge of customers, markets, technologies, and applications related to electronics, semiconductor, industrial, and molten metals processing. ">
- Digital tools related to Customer Relationship Management (CRM) and Office (Excel & PowerPoint). ">
- Strong knowledge of ceramic coatings is preferred. ">
Total Rewards Package
">This position is eligible for an annual bonus, with a targeted bonus amount of 12% of base salary based on company and individual performance measures.
