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Billing Representative - DME Department In-Person

Saint Joseph Mercy Health System
Muskegon, MI Full Time
POSTED ON 2/3/2025 CLOSED ON 2/6/2025

What are the responsibilities and job description for the Billing Representative - DME Department In-Person position at Saint Joseph Mercy Health System?

Employment Type:

Full time

Shift:

Day Shift

Description:

Full-Time Billing and Follow-up Representative role, responsible for processing all referrals, both internal and external, billing, customer service, financial counseling, of all durable medical equipment orders. In this role you would be the main phone contact for all referrals, while also assisting with billing, data entry, and prior authorizations.

Justification

1 This position is included in our approved target/ staffing model and a replacement for ___Yes________.

2 Is there a change in FTE? NO

Option 1: NO

Option 2: Yes, the explanation is ______________.

3 If replacement or termination, the anticipated end date is11/29/2024.

open date 12/02/2024.

4 Productivity Data:

Six Pay Period Productivity Report

PPE date: _____12/07/2024___.

/6pp Volume: What is happening ___Meeting standard with 6 pp avg 112%_________.

6pp paid FTEs: ___23.13__

101.00%

6pp OT: __20__ hrs

6pp Agency: __0___hrs.

5 If Applicable: The productivity is <95%, support was granted for replacement from: N/A.

Billing and Follow -Up Representative, (1st Shift Mon-Fri)

Great opportunity for an entry level candidate with experience in day-to-day billing and follow up activities, within the revenue operations team for DME (Durable Medical Equipment) , to work in an organization that focuses on treating the whole person, physically, emotionally and spiritually. Be Remarkable!

Highlights:

  • Entry level position that allows for growth and development in the medical industry.
  • No weekends or holidays.
  • Comprehensive benefit packages available including medical, dental, vision, paid time off and 403B
  • Competitive compensation, within a culture of excellence


What an Billing and Follow -Up Representative will do:

  • Durable Medical Equipment (DME) billing.
  • Documents claims billed, paid, settled, and followed-up in appropriate systems.
  • Communicates with appropriate hospital departments to clarify billing discrepancies and to obtain demographic, clinical, financial, and insurance information.
  • Proactively follow up on delayed payments by contacting patients and third-party payers, determining the cause for delay and supplying additional data as required.
  • Main intake referral staff member, answering phones, communicating with both internal and external referral sources.


What an Billing and Follow -Up Representative will need:

  • Highschool Diploma or GED
  • Durable Medical Equipment (DME) billing preferred.
  • (1) year of experience with relevant knowledge of revenue cycle functions and systems.


In-Person Mon-Fri 8:30-5:00pm.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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