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Centralized Triage RN

Saint Joseph Mercy Health System
Grand Rapids, MI Full Time
POSTED ON 3/27/2025 CLOSED ON 3/31/2025

What are the responsibilities and job description for the Centralized Triage RN position at Saint Joseph Mercy Health System?

Employment Type:

Full time

Shift:

12 Hour Evening Shift

Description:

Highlights: FULL TIME!

  • Fully remote after orientation
  • Day 1 benefits, no waiting period! Comprehensive benefit packages available including medical, dental, vision, paid time off and 403B
  • Colleague Referral Program to earn cash and prizes
  • Unlimited career growth opportunities
  • Trinity Health offers DailyPay - if you’re hired as an eligible colleague, you’ll be able to see how much you’ve made every day and transfer your money any time before payday


Position Summary:

The role of the ambulatory care registered nurse (ARN) is a complex, multifaceted specialty that encompasses independent and collaborative practice. The comprehensive practice is built upon a broad knowledge base of nursing and health sciences, and applies clinical expertise rooted in the nursing process. RNs use evidence based information across a variety of outpatient health care settings to achieve and ensure patient safety and quality of care while improving patient outcomes.

What you will do:

  • Telephone triage
  • Work in a fast paced environment which may include acute care, chronic and disability care follow-up, and palliative care in end-of-life situations for patients in all age groups.
  • Encounters may occur in a clinical setting, on the telephone or by electronic messaging and are generally initiated by the individual seeking information and/or care.
  • Must be able to manage multiple tasks and patients at the same time while showing respect and courtesy to each individual.
  • Possible exposure to infectious disease, hazardous chemicals and frequent blood and body fluid.
  • Ability to work flexible schedules when necessary in order to adjust to office workload for urgent, emergent cases and walk-ins and /or patent volumes.


❖ Central triage ambulatory team members are expected to work all shifts/all days, including weekends and holidays, to provide 24-hour, 365-day departmental coverage for after-hour, weekend, and holiday call coverage needs.

❖ Central triage team members will receive an additional flat rate coverage fee for weekend hours. Weekend hours are defined as Friday, 5 PM until Monday, 8 AM.

You will be working:

W1: Tuesday 645p-715a, Wednesday 445p-515a, Friday 445p--515a

W2: Sunday 645p-715a, Thursday 445p-515a, Friday 645p-715a,

What you will need:

  • Graduation from a NLN or AACN accredited school of nursing
  • Enrollment in a Baccalaureate Degree in the Science of Nursing (BSN) Degree from an accredited school of nursing and completion required within 4 years of hire
  • Valid Registered Nurse (RN) licensure authorized in the state of Michigan.
  • Experience in a health care setting or enrollment in RN Residency Program
  • Specialty credentialing preferred according to clinical nursing practice specialty area


Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

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