What are the responsibilities and job description for the Housekeeper position at Saint Joseph Villa?
SUMMARY OF JOB:
Responsible for performing daily activities of the housekeeping department in accordance with federal, state, and local standards and Villa policies and procedures.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Resident room inspections per schedule.
- Floor care inspections as per schedule.
- Retrieve supplies for co-workers as needed.
- Follow up on daily assignment sheets.
- Maintain floors by dust mopping, wet mopping, scrubbing, refinishing, etc.
- Wash interior and exterior of windows.
- Scour sinks, tubs, and showers.
- Polish and shine stainless steel, ceramic tile.
- Clean offices, resident rooms, lavatories, ancillary areas, etc.
- Maintain carpet by vacuuming, shampooing, extracting, etc.
- Restock supplies of soap, paper towels, toilet tissue, etc.
- Move furniture.
- Collect trash.
- Follow safety procedures to keep work area free of hazards.
- Follow Infection Control procedures including protective clothing/devices when performing tasks.
- Inspect work area after completion of each assigned task.
- Maintain equipment so that work may be completed quickly and efficiently.
- Report repairs to the supervisor / Director.
- Maintain confidentiality of resident information.
- Completes annual compliance and HIPAA training and exhibits behavior as set forth by the Code of Compliance in the performance of their duties.
- Adheres to the Organizations Policies and Procedures regarding the Compliance Program of the organization and is timely in reporting any possible concerns.
- Follows all local, state and federal regulations as they pertain to their position.
- Adheres to the Organization’s Policies and Procedures covering Privacy and Security in Compliance with HIPAA regulations.
- Employee abides by the organization’s code of conduct in the performance of their duties.
- Perform other duties as assigned by Director/Supervisor, as needed.
STANDARDS OF EXCELLENCE
STANDARD | EXPECTATION |
Spirit of Unity and Teamwork | Willing to assist and support co-workers; flexible to a change in work assignment; participate in team meetings; value the contributions of all and include all in decisions that will affect them. |
Respect | Recognize the dignity and value of each person; appreciate, embrace and celebrate diversity; speak to others and about others in a kind manner; respond to and give direction with emotional control; maintain privacy and confidentiality in personal matters; always knock on the door before entering a room; treat the property of others carefully and responsibly. |
Spirit of Hospitality and Relationship Building | Greet each person I meet; welcome new residents, families and co-workers; courteous and friendly in manner; build positive relationships. |
Communication | Listen attentively to others and respond respectfully; share important information with those that need to know; address concerns with the appropriate persons and work with them together to resolve the concerns. |
Responsibility, Sense of Ownership and Stewardship | Assumes responsibility for the Villa’s reputation; open to new ideas and new approaches to the job. |
Compassionate Care and Service | Respond to residents needs in a timely manner; take time to speak with family members; give timely feedback to persons who express concerns; foster a healing environment within the Villa community |
EDUCATIONAL REQUIREMENTS:
- Must be literate and able to take oral assignments
EXPERIENCE/KNOWLEDGE/SKILLS:
- Knowledge of housekeeping tasks
- Flexibility in schedule
- Ability to instruct / train and give direction
- Ability to give feedback to others
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:
- Moderate, heavy physical effort
- Lift/carry up to 30 lbs.
- Frequent kneeling/crouching/reaching
- Frequently stooping/bending
- Frequently moves/lifts equipment and supplies
- Frequently pushes carts/platforms/furniture/flatbeds
- Ability to communicate verbally and in written communications
- Reading/seeing/requires far and near visual acuity, field vision and color vision to read written communications
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