What are the responsibilities and job description for the Lead Housekeeper position at Saint Joseph Villa?
SUMMARY OF JOB
The Housekeeper Lead is responsible for performing daily activities of the Housekeeping department in accordance with federal, state and local standards and Villa policies and procedures. The Lead position is required to be cross trained in all areas of housekeeping and Laundry, and must be able to train others as the need arises. The Lead positions are expected to lead by example, as well as job knowledge.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Resident room inspections per schedule
- Floor care inspections as per schedule.
- Retrieve supplies for co-workers as needed.
- Follow up on daily assignment sheets.
- Maintain floors by dust mopping, wet mopping, scrubbing, refinishing, etc.
- Wash interior and exterior of windows.
- Scour sinks, tubs, and showers.
- Polish and shine stainless steel, ceramic tile.
- Clean offices, resident rooms, lavatories, ancillary areas, etc.
- Maintain carpet by vacuuming, shampooing, extracting, etc.
- Restock supplies of soap, paper towels, toilet tissue, etc.
- Move furniture.
- Collect trash.
- Follow safety procedures to keep work area free of hazards.
- Follow Infection Control procedures including protective clothing/devices when performing tasks.
- Inspect work area after completion of each assigned task.
- Maintain equipment so that work may be completed quickly and efficiently.
- Report repairs to the supervisor / Director.
- Maintain confidentiality of resident information.
- Completes annual compliance and HIPAA training and exhibits behavior as set forth by the Code of Compliance in the performance of their duties.
- Adheres to the Organizations Policies and Procedures regarding the Compliance Program of the organization and is timely in reporting any possible concerns.
- Follows all local, state and federal regulations as they pertain to their position.
- Adheres to the Organization’s Policies and Procedures covering Privacy and Security in Compliance with HIPAA regulations.
- Employee has completed annual compliance training and exhibits behavior as set forth by the code of conduct in the performance of their duties.
- Employee abides by the organization’s code of conduct in the performance of their duties.
- Perform other duties as assigned by Director/Supervisor, as needed.
STANDARDS OF EXCELLENCE
STANDARD | EXPECTATION |
Spirit of Unity and Teamwork | Willing to assist and support co-workers; flexible to a change in work assignment; participate in team meetings; value the contributions of all and include all in decisions that will affect them. |
Respect | Recognize the dignity and value of each person; appreciate, embrace and celebrate diversity; speak to others and about others in a kind manner; respond to and give direction with emotional control; maintain privacy and confidentiality in personal matters; always knock on the door before entering a room; treat the property of others carefully and responsibly. |
Spirit of Hospitality and Relationship Building | Greet each person I meet; welcome new residents, families and co-workers; courteous and friendly in manner; build positive relationships. |
Communication | Listen attentively to others and respond respectfully; share important information with those that need to know; address concerns with the appropriate persons and work with them together to resolve the concerns. |
Responsibility, Sense of Ownership and Stewardship | Assumes responsibility for the Villa’s reputation; open to new ideas and new approaches to the job. |
Compassionate Care and Service | Respond to residents needs in a timely manner; take time to speak with family members; give timely feedback to persons who express concerns; foster a healing environment within the Villa community |
EDUCATIONAL REQUIREMENTS:
- Must be literate and able to take oral assignments
EXPERIENCE/KNOWLEDGE/SKILLS
- Knowledge of housekeeping tasks
- Flexibility in schedule
- Ability to instruct / train and give direction
- Ability to give feedback to others
PHYSICAL AND ENVIRONMENTAL REQUIREMENTS:
- Moderate, heavy physical effort
- Lift/carry up to 30 lbs.
- Frequent kneeling/crouching/reaching
- Frequently stooping/bending
- Frequently moves/lifts equipment and supplies
- Frequently pushes carts/platforms/furniture/flatbeds
- Ability to communicate verbally
- Reading/seeing/requires far and near visual acuity, field vision and color vision to read written communications
- Ability to write legibly
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