What are the responsibilities and job description for the Associate Advisor Experience Center position at Saint Luke's?
Job Description
Providing knowledgeable and responsive assistance in helping patients and prospective patients access and navigate SLHS services and programs. First point of contact for these individuals directing them to the right resources and problem solving the right answer to their particular challenge issue or need. Guiding them to the right resources to meet their needs. This requires excellent communication skills superb relationship building skills resourcefulness flexibility patience and the maturity to successfully handle everything from a caller wanting to register for a class to a patient complaining of a sub optimal experience. Tracking demographic information and entering that information into a database where appropriate. It is considered a pivotal role in our public relations effort to reinforce SLHS as the regional leading health care provider.
Job Requirements
Applicable Experience:
Less than 1 year
None
Job Details
Full Time
Day (United States of America)
The best place to get care. The best place to give care . Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.
