What are the responsibilities and job description for the Financial Counselor position at Saint Luke's?
Job Description
The Financial Counselor is responsible for visiting in-house patients, collecting estimated patient liability amounts, explaining all financial information and responsibilities and working closely with outside agencies to ensure patient's financial coverage.
Shift: Monday- Friday 8:30am-5:00pm
Why Saint Luke's?
We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:
Medical health plans
Tuition reimbursement
Paid time off
Retirement contributions
#LI-CM1
Job Requirements
Applicable Experience:
3-5 years
Associate Degree
Job Details
Full Time
Day (United States of America)
The best place to get care. The best place to give care . Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.
The Financial Counselor is responsible for visiting in-house patients, collecting estimated patient liability amounts, explaining all financial information and responsibilities and working closely with outside agencies to ensure patient's financial coverage.
Shift: Monday- Friday 8:30am-5:00pm
- Demonstrates excellent customer service
- Visits all insured patients in-house
- Provides estimates to patients and explains insurance benefits
- Review and manages work queue to identify daily work and follow up with FCC as appropriate
- Utilizes eligibility systems, online websites, or phone calls to determine insurance benefits
- Assist patients with payment arrangements, and in coordination with the CSU, financial applications
- Contacts patient employer, if necessary, for verification of employment, premium status
- Escalates any concerns as needed to Patient Access Manager/Supervisor
- Enters pertinent insurance information into EPIC
- Enters appropriate notes for all patient encounters
- Visit with scheduled maternity patients to arrange payment plans based on deliver dates
- Completes financial analysis and collects estimated patient liabilities
- Other duties as assigned
Why Saint Luke's?
We believe in creating a collaborative environment, while looking for innovative ways to improve. We offer competitive salaries and benefits packages to all eligible employees:
Medical health plans
Tuition reimbursement
Paid time off
Retirement contributions
- Employee Assistance Program
#LI-CM1
Job Requirements
Applicable Experience:
3-5 years
Associate Degree
Job Details
Full Time
Day (United States of America)
The best place to get care. The best place to give care . Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.
