What are the responsibilities and job description for the Lead Patient Service Specialist position at Saint Luke's?
Job Description
This position is responsible for leading the clerical workflow within the clinic and assisting with training clerical staff. Responsible for covering vacancies and assisting the Supervisor and Manager as needed.
Job Requirements
Applicable Experience:
3-5 years
Job Details
Part Time
Day (United States of America)
The best place to get care. The best place to give care . Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.
This position is responsible for leading the clerical workflow within the clinic and assisting with training clerical staff. Responsible for covering vacancies and assisting the Supervisor and Manager as needed.
- Leads clerical and administrative workflow within the hospital department and regularly assists with training clerical staff.
- Meets, greets, directs and schedules patients and visitors.
- Provides coverage or coordinates coverage for other clerical and administrative positions, as needed.
- Assists Business Supervisor and/or Hospital Clinic Manager with tasks as needed.
- Assists with patient complaints and/or billing concerns.
- Assists with deposits and hospital charge entry as needed
- Demonstrates exceptional de-escalation skills
- Assists with training new staff
- Potential to occasionally work from home
- Post-secondary education in a relevant field preferred
- At least 3 years of healthcare ambulatory experience plus at least 2 years within the department
Job Requirements
Applicable Experience:
3-5 years
Job Details
Part Time
Day (United States of America)
The best place to get care. The best place to give care . Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.
