What are the responsibilities and job description for the Referral Specialist position at Saint Luke's?
Job Description
Completes referral forms and assists in scheduling appointments with referral physicians facilities based on patient insurance requirements, which includes pre-certification if required.
In Population Health setting:
Verify eligibility for program referrals, community referrals as well as internal referrals through review of cohort lists and collaboration with health plan contacts
Outreach and follow cohort patients admitted to hospitals for admission to Saint Luke's At Home programs and facilitate post discharge follow-up
Discuss with patient, family and extended decision makers the benefits of participation with Saint Luke's At Home programs
Coordinate all patient scheduling via EPIC platform for providers and multi-disciplinary care team
Schedule Urgent visits for providers from on-call and during business hours, including juggling the schedules
Triage phone calls that come into office to ensure appropriate disposition and action
Triage and take appropriate action regarding warm transfer calls
Maintain referrals logs
Maintain constant communication with care teams regarding scheduling
Collaborate with Nurse Manager for provider and care team medical supply needs
Other duties as assigned
Job Requirements
Applicable Experience:
1 year
Job Details
PRN
Day (United States of America)
The best place to get care. The best place to give care . Saint Luke's 12,000 employees strive toward that vision every day. Our employees are proud to work for the only faith-based, nonprofit, locally owned health system in Kansas City. Joining Saint Luke's means joining a team of exceptional professionals who strive for excellence in patient care. Do the best work of your career within a highly diverse and inclusive workspace where all voices matter.
Join the Kansas City region's premiere provider of health services. Equal Opportunity Employer.
