What are the responsibilities and job description for the Customer Service Representative - Patient Accounting position at Saint Mary's Regional Medical Center?
Overview
As a long-standing community partner with a 114-year history, Saint Mary’s Health Network offers Northern Nevada inpatient, outpatient, ancillary, and wellness services. Nationally recognized and accredited by the Joint Commission, as well as named one of the Top 100 Hospitals by Fortune / Merative and America’s Best 250 hospitals by Healthgrades, Saint Mary’s Regional Medical Center is a 380-bed acute care hospital offering a robust line of inpatient, outpatient and ancillary services including a top-rated Center for Cancer, surgical and orthopedic services, and an award-winning Cardiology program and more. The health system, a member of Prime Healthcare, also operates a fully-integrated Medical Group, multiple urgent care clinics, freestanding imaging, lab, and primary care clinics. For more information, visit www.SaintMarysReno.com.
Join an award-winning team of dedicated professionals committed to our core values of quality , compassion and community! Saint Mary’s Health Network, a member of Prime Healthcare, offers incredible opportunities to expand your horizons and be part of a community dedicated to making a difference. Why Prime Healthcare?
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Responsibilities
Under the supervision of the PFS Director, the Customer Service Representative position provides and enhances superior business / customer and patient satisfaction, ensuring the highest quality of service. Greets, assists and directs patients and visitors in a prompt courteous manner. Provides support for the BO Department.
Qualifications
EDUCATION, EXPERIENCE, TRAINING
1. Two years recent hospital customer service experience2. Effective written and verbal communication skills3. Ability to multi-task, prioritize needs to meet required timelines4. Analytical and problem-solving skills
